Andrew Lichey

Andrew Lichey is a Product Manager at IFS. With over 20 years of experience in the field service industry, he’s responsible for the IFS Field Service Management (FSM) solution. Andrew has worked closely with a number of manufacturers and service providers, helping them through their digital transformation journeys.

| | Estimated reading time: 3 minutes | Service
CRM + FSM = A 360 Degree View of the Customer

CRM and FSM must work together. Why? Because together they give your business a 360 Degree view of your customer…

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