| | Estimated reading time: 2 minutes | Events
Five Ways the IFS World Conference will Make your Service Firm Better
IFS World Conference 2019

This October, IFS will once again showcase its broad and powerful technology portfolio and vision for Enterprise Resource Planning, Enterprise…

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| | Estimated reading time: 5 minutes | Service
The Death of the Service Dispatch
service dispatch IFS

Last month, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time, IFS has…

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| | Estimated reading time: 3 minutes | Partner
Approaching alliances with a challenger mindset: some reflections as a new joiner to IFS
Approaching Alliances with a Challenger Mindset

A few weeks into my tenure at IFS, I’ve been asked several times about my reasons for joining. Part of…

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| | Estimated reading time: 5 minutes | Service
TDC’s Mission To Minimize Vulnerability, Maximize Competitive Advantage
TDC's Mission

For 130 years, the TDC Group has been delivering innovative communications solutions that link Danes more closely together. Brands in…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Transform Your Business
The compelling business case that is driving IFS customers to the cloud
Cloud Business Case

A previous blog post debunked some common myths surrounding migrating enterprise resources to the cloud. In this post, part of…

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| | Estimated reading time: 4 minutes | Business Technology, Digital Transformation, Service, Transform Your Business
Next-Generation AI Applications That Will Change the World of Field Service
next-generation ai

We’ve reached an important inflection when it comes to adoption of emerging tech for Digital Transformation. Use cases for Artificial…

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| | Estimated reading time: 9 minutes | Creativity & Innovation, Service, Transform Your Business
Experience will be everything in 2019—starting with your customer
blog_businesswoman-call-career-789822

In 2019, as Customer Experience (CX) becomes the key success factor for many Field Service Organizations (FSOs), tackling the talent…

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| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, Manufacturing, Transform Your Business
2019 manufacturing predictions: start small, win big with AI
6886_50041

A new generation of point AI solutions will prove themselves in 2019. They’ll build new trust, urgency and understanding of…

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| | Estimated reading time: 5 minutes | Customer Engagement, Service
IFS FSM 6: Delivering a superior experience….to everyone!

With the imminent arrival of the latest version of our industry leading field service management solution, IFS FSM 6, I…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, Digital Transformation
Industrial IoT trend advancing rapidly despite strong headwinds

Selecting and implementing any enterprise technology is not a rapid process. And the internet of things (IoT), as an enterprise…

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| | Estimated reading time: 5 minutes | Strategy
A 2-tier ERP? – Don’t rule it out!
Lightbulbs

When a business should consider a TWO-TIER ERP STRATEGY Today’s ERP landscape is mature, with most companies having implemented some…

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| | Estimated reading time: 6 minutes | Customer Engagement, Service
Introducing Conversational AI in the Contact Center
Conversational AI

What happens when your contact center is ready to stop talking about chatbots or conversational AI and wants to move…

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