| | Estimated reading time: 7 minutes | Cloud, Digital Transformation, Manufacturing, Moment of Service, Service, Technologie
Optimized service through transformative orchestration

Increasingly, manufacturers are looking to deliver superior service offers to differentiate their brands, increase margins and secure customer loyalty. As…

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| | Estimated reading time: 3 minutes | Service
Preparing your Business to Capitalize on Best-in-Class Optimization

In service, there are no shortage of systems and processes occurring on the backend that would benefit from a more…

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| | Estimated reading time: 5 minutes | Customer Engagement, Service
IFS FSM 6: Delivering a superior experience….to everyone!

With the imminent arrival of the latest version of our industry leading field service management solution, IFS FSM 6, I…

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| | Estimated reading time: 3 minutes | Service
Field service in focus: IFS and NEC bring FSM excellence to Japan

Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing…

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| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, IFS Labs, Service
A proven example of artificial intelligence in IFS business software
Artificial Intelligence

In the previous blogs, I have been talking about what artificial intelligence (AI) is and some of the hype and…

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