As part of my degree in digital marketing at the University of Bournemouth, I had the opportunity to spend a…
Read MoreWhat I Learned about ERP, EAM and FSM during my IFS Internship
IFS and Zebra Technologies Team Up to ‘Democratize’ Field Service
As field service technicians are asked to fix increasingly complex problems, they have to draw much more frequently on external…
Read MoreIFS is Named a Leader for the Fourth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management
Gartner has announced that, once again, IFS has been named in the Leaders’ section of the 2019 Magic Quadrant for…
Read MoreThe compelling business case that is driving IFS customers to the cloud
A previous blog post debunked some common myths surrounding migrating enterprise resources to the cloud. In this post, part of…
Read MoreNext-Generation AI Applications That Will Change the World of Field Service
We’ve reached an important inflection when it comes to adoption of emerging tech for Digital Transformation. Use cases for Artificial…
Read MoreAI: A Cornerstone of Your Digital Transformation Strategy
When business leaders think about Artificial intelligence (AI), they usually do so in one of two ways. Either they think…
Read MoreWhat Factors Should Be Guiding Your Digital Transformation Journey?
It’s easy for an organization to decide to digitally transform their enterprise. They’ve bought into the buzzwords, read the research,…
Read MoreElevating field service to new heights with IFS FSM 6
If you believe industry watchers and analysts, the Field Service Management (FSM) market could as much as double over the…
Read MoreWhy IFS FSM 6? It’s the field service game changer
At a conference earlier in Q4, I asked the 300+ attendees “are you happy with your service organization and delivery?”…
Read MoreIFS FSM 6: ensuring the quality of our new release!
We’re now just days away from the launch of our latest version of IFS Field Service Management, FSM 6. The…
Read MoreIFS FSM 6: Delivering a superior experience….to everyone!
With the imminent arrival of the latest version of our industry leading field service management solution, IFS FSM 6, I…
Read MoreIntroducing Conversational AI in the Contact Center
What happens when your contact center is ready to stop talking about chatbots or conversational AI and wants to move…
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