| | 1 minute | Manufacturing, Service
IDC Names IFS a Leader in Field Service Management Applications for Manufacturers

Over the course of the last few years, the increasing demands of customers have led manufacturers across industries to embrace…

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| | 5 minutes | IFS Labs, Service
IFS and Zebra Technologies Team Up to ‘Democratize’ Field Service
IFS and Zebra Technologies

As field service technicians are asked to fix increasingly complex problems, they have to draw much more frequently on external…

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| | 3 minutes | Service
IFS is Named a Leader for the Fourth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management
IFS Named Leader in Gartner's Magic Quadrant for FSM

Gartner has announced that, once again, IFS has been named in the Leaders’ section of the 2019 Magic Quadrant for…

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| | 4 minutes | Business Agility, Business Technology, Cloud, Transform Your Business
The compelling business case that is driving IFS customers to the cloud
Cloud Business Case

A previous blog post debunked some common myths surrounding migrating enterprise resources to the cloud. In this post, part of…

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| | 4 minutes | Business Technology, Digital Transformation, Service, Transform Your Business
Next-Generation AI Applications That Will Change the World of Field Service
next-generation ai

We’ve reached an important inflection when it comes to adoption of emerging tech for Digital Transformation. Use cases for Artificial…

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| | 5 minutes | Digital Transformation, Service, Transform Your Business
AI: A Cornerstone of Your Digital Transformation Strategy
AI: a Cornerstone of your Digital Transformation

When business leaders think about Artificial intelligence (AI), they usually do so in one of two ways. Either they think…

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| | 3 minutes | Business Agility, Business Technology, Digital Transformation, Service
What Factors Should Be Guiding Your Digital Transformation Journey?
What Factor should be guiding your digital transformation

It’s easy for an organization to decide to digitally transform their enterprise. They’ve bought into the buzzwords, read the research,…

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| | 4 minutes | Business Agility, Business Technology, Creativity & Innovation, Mobility, Service, Strategy, Transform Your Business
Elevating field service to new heights with IFS FSM 6
Christian 7001_blog

If you believe industry watchers and analysts, the Field Service Management (FSM) market could as much as double over the…

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| | 4 minutes | Business Technology, Creativity & Innovation, Service, Strategy, Transform Your Business
Why IFS FSM 6? It’s the field service game changer
Field Service Management 6 Launch

At a conference earlier in Q4, I asked the 300+ attendees “are you happy with your service organization and delivery?”…

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| | 4 minutes | Service
IFS FSM 6: ensuring the quality of our new release!

We’re now just days away from the launch of our latest version of IFS Field Service Management, FSM 6. The…

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| | 5 minutes | Customer Engagement, Service
IFS FSM 6: Delivering a superior experience….to everyone!

With the imminent arrival of the latest version of our industry leading field service management solution, IFS FSM 6, I…

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| | 6 minutes | Customer Engagement, Service
Introducing Conversational AI in the Contact Center
Conversational AI

What happens when your contact center is ready to stop talking about chatbots or conversational AI and wants to move…

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