| | Estimated reading time: 3 minutes | Customer Engagement, Service
Cross-Functional Cooperation is the Key to AI Success
AI success

When you ask customers what they want from their experiences with your organization, simplicity and ease top their list. Furthermore,…

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| | Estimated reading time: 2 minutes | Customer Engagement, Service
The First Step to Integrating AI in Your Customer Experience
Integrating AI

When adding artificial intelligence to your organization, the best first step is to create a plan for integrating AI and…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, IFS Labs
Help, robots will replace our jobs!

Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, Digital Transformation
3 Real-World Use Cases of Artificial Intelligence Delivering Real Value in Enterprise Applications

“AI” is one of the most overused technology buzzwords of the last 2-3 years.  But the term is not going…

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| | Estimated reading time: 3 minutes | Creativity & Innovation, Service
Can an AI chatbot deliver great customer service?
AI Header

Customer service is a people-focused business, and according to the Harvard Business Review, there are elements of service that are…

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| | Estimated reading time: 3 minutes | Energy, Utilities & Resources
IFS Energy & Utilities events with customer value in focus
Helicopter Header

Energy events have given us the opportunity to present the IFS story a number of times already this year, with…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, IFS Labs
3 AI investments IFS is focusing on
3 AI investments IFS is focusing on

Artificial Intelligence (AI) is such a big topic, and so many different possibilities exist, that you should focus on those…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Service
How new technology and AI can control rising maintenance costs
Mining Maintenance Costs

Activity in Australia’s mining sector is accelerating, auguring well for exports and the broader economy, according to economic forecaster and…

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| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, Process Manufacturing
ERP 2028 part 3: the demise of the production planner?
ERP 2028: The demise of the production planner?

Imagine going forward in time 10 years. How will the technologies evolving today change the way we work? What will…

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| | Estimated reading time: 7 minutes | Business Technology, Creativity & Innovation, Energy, Utilities & Resources, Events, IFS Labs, Oil & Gas, Research
AI, innovation and working with our customers: IFS’s future
AI, innovation and working with our customers: IFS's future

Technology doesn’t stand still, and neither do we. In this session, we hear the latest on AI from IFS labs; how user groups are help each other – and us – get better, and how Shawcor is trnafroming its approach to business.

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| | Estimated reading time: 3 minutes | Business Technology, Creativity & Innovation, Events, Manufacturing, Process Manufacturing, Strategy, Transform Your Business
10 manufacturing buzzwords you should pay attention to
10 manufacturing buzzwords that you need to pay attention to today and tomorrow

We’re in an age of rolling waves of technologically-driven disruption. Which are the 10 emerging technologies with the biggest chance of impacting your business? Here’s our guesses.

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| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, IFS Labs, Service
A proven example of artificial intelligence in IFS business software
Artificial Intelligence

In the previous blogs, I have been talking about what artificial intelligence (AI) is and some of the hype and…

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