Early on in my working life I decided I wanted to pursue a career in technology. The pace of change…
Read MoreChallenger Champions: celebrating the people within our customers who do things differently and have an impact
The biggest barrier to mining transformation: software fragmentation
Systems fragmentation is the single biggest barrier to business transformation and innovation we see in the mining industry. Most companies…
Read MoreDigital twins for commercial aviation – how MROs can reap the rewards
Interest in digital twin technology is at an all-time high and the aerospace & defense industry is a forerunner in…
Read MoreAssurer le R.O.I de l’ajout de l’Intelligence Artificielle
Ajouter l’intelligence artificielle au centre de contact est une décision importante qui implique un investissement important en temps, en argent…
Read MorePourquoi l’engagement des agents de support client dépend de l’efficacité des outils
Une excellente expérience utilisateur auprès de vos clients passe impérativement par la création d’une expérience toute aussi exceptionnelle auprès de…
Read MoreLa nécessité du Self-service
Alors que les entreprises de services se concentrent sur l’avancement de leurs initiatives en matière d’expérience client, le self-service est…
Read MoreÉlever le Field Service vers de nouveaux sommets avec IFS FSM 6
Si vous croyez les observateurs et les analystes de l’industrie, le marché de la gestion des services sur site pourrait…
Read MoreThe compelling business case that is driving IFS customers to the cloud
A previous blog post debunked some common myths surrounding migrating enterprise resources to the cloud. In this post, part of…
Read MoreDebunking three common cloud-based enterprise software myths
Enterprise software will reside increasingly in the cloud. In some rare situations, on-premise instances of enterprise software will be desirable—for…
Read MoreStrategic resonance is the 3rd of the 3 cornerstones reinforcing business longevity
Sustainable, balanced and ethical practices are driving new opportunities for corporate strategy to resonate with stakeholder demands as global culture…
Read MoreRobots Versus Humans – the Rise of the Cobot
The process industry has spent billions of dollars on robots and robotic automation, but are these monoliths flexible enough for…
Read MoreData is the new gold. Mine it, don’t bury it!
The mining industry is going through a period of renewal. But while the cost-cutting and downsizing is at an end,…
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