| | Estimated reading time: 3 minutes | Business Technology, Creativity & Innovation, Events, Service
Drip feeding makes dynamic workforce management better – here’s how
Using IFS FSM and IFS Planning & Scheduling Optimization together to optimize service delivery

Making the most of your workforce’s time is vital if you want to keep customers happy and hit SLAs. Here’s how FSM’s new drip feed functionality will make you even more efficient.

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| | Estimated reading time: 3 minutes | Business Technology, Creativity & Innovation, Events, IFS News, Service
Collaborate and engage across the service lifecycle in IFS Applications 10
Collaborate and engage across the service lifecycle in IFS Applications 10

Keeping customers means staying close to customers. IFS Applications 10 brings three new tools for keeping engagement tight, connected and continuous.

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| | Estimated reading time: 4 minutes | Asset Intensive, Business Technology, Events
How work orders get better in IFS Applications 10
The heart of asset management is the work order: Learn how we have improved it

Getting maintenance done is a detail-oriented job. But how do you make Word Orders both more detailed but also more intuitive? IFS Applications 10 has the answer.

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| | Estimated reading time: 4 minutes | Business Technology, Creativity & Innovation, Events, IFS Labs, IFS News, Mobility
IFS Aurena: Engaging everyone, everywhere with an outstanding user experience

While IFS Applications 10 brings an evolution in user experience with Aurena, the underlaying technology enabling that smooth migration is truly revolutionary.

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| | Estimated reading time: 9 minutes | Business Technology, Creativity & Innovation, Events, IFS News, Strategy, Transform Your Business
IFS World Conference 2018: Darren Roos and IFS Applications 10
IFS World Conference 2018: Darren Roos and IFS Applications 10

IFS World Conference kicks off by introducing new CEO Darren Roos and IFS Applications 10, a major upgrade that pushes the platform into a custom-centric future.

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| | Estimated reading time: 4 minutes | Créativité & Innovation, Evènements, Service Management, Technology
Collaborez et engagez tout au long du cycle de vie du service avec IFS Applications 10
Collaborate and engage across the service lifecycle in IFS Applications 10

Keeping customers means staying close to customers. IFS Applications 10 brings three new tools for keeping engagement tight, connected and continuous.

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| | Estimated reading time: 11 minutes | Créativité & Innovation, Evènements, Stratégie, Technology
IFS World Conference 2018: Darren Roos et IFS Applications 10
IFS World Conference 2018: Darren Roos and IFS Applications 10

IFS World Conference kicks off by introducing new CEO Darren Roos and IFS Applications 10, a major upgrade that pushes the platform into a custom-centric future.

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| | Estimated reading time: 4 minutes | Creativity & Innovation, Research, Strategy
“Hire for Culture”: the story of a purple brand
IFS Brand

2018 has started and many of us are looking forward to what is to come in the next eight or…

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| | Estimated reading time: 3 minutes | Business Technology, Service
Service leaders: what kind of risk taker are you?
Service leaders: what kind of risk taker are you?

You’re at a party. A stranger approaches you with a coin held out in the palm of her hand. She…

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| | Estimated reading time: 2 minutes | Business Technology, Research, Strategy
Peer Reviews: The modern word-of-mouth for enterprise buyers
Peer Reviews: The modern word-of-mouth for enterprise buyers

You need to buy a new pair running shoes – the best that will meet your needs. What’s the first…

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| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, IFS Labs, Service
A proven example of artificial intelligence in IFS business software
Artificial Intelligence

In the previous blogs, I have been talking about what artificial intelligence (AI) is and some of the hype and…

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| | Estimated reading time: 6 minutes | Research, Service Management, Stratégie, Technology
3 étapes pour une expérience client connectée et des services inégalés
Harmoniser l’expérience de service pour répondre aux nouvelles attentes des clients.

En tant que clients, nous nous sommes habitués à la satisfaction instantanée de nos besoins grâce à l’uber-connectivité. Vous est-il…

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