| | Estimated reading time: 3 minutes | Business Agility, Business Technology, Construction and Contracting, Engineering, Construction & Infrastructure, IFS Cloud
Running a Legacy ERP System in Construction? Five Dangers to be aware of

Many construction organizations running a legacy business system or sunsetting software, operate under the mantra of, “if it’s not broken,…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, IFS Cloud, Moment of Service, Research, Service, Service Management
51 Percent of Companies have Re-engineered Processes for Better Customer Experiences
customer experience

New survey data suggests that only enterprise software optimized to deliver, not units, not revenue, but the inflection points that matter to…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research
58 Percent of Consumers Share Poor Experiences with their Network

The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…

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| | Estimated reading time: 5 minutes | Business Technology, Cloud, Customer, Digital Transformation, Moment of Service, Research, Service
18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain

Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…

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| | Estimated reading time: 4 minutes | Partner
Q&A with IFS Partner: Astra Canyon Group
Astra Canyon Group

In this installment of our Partner Q&A Series, Erin Wainscott sat down with Naren Velu, President & CEO of Astra…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Digital Transformation, IFS Cloud
How to future-proof your integration strategy

Customers implementing an ERP solution must also carefully consider their integration and data management strategy. Moritz Roedel, Chief Technology Officer…

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| | Estimated reading time: 6 minutes | Business Agility, Business Technology, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research, Service, Supply Chain
90 percent of Companies in the Process of re-engineering their Business 

A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources
Three Technologies Transforming Global Ports and Terminals
Ports and Terminals

It is estimated that a typical containerized cargo shipment has 30 parties involved in its journey and passes through at…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources, Service, Transform Your Business
Tech Trends for Utilities: Our Reality is Now a Merged Reality
Remote Assistance Helps Service Delivery

We are seeing unprecedented change across the industry. The addition of a global pandemic layered on top of increasing natural…

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| | Estimated reading time: 3 minutes | IFS News
IFS and iOCO partner to springboard Africa into a new world of working
IFS and iOCO partnership

Two technology industry leaders across Africa, IFS and iOCO, have partnered to help organizations spanning multiple key industries across the…

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| | Estimated reading time: 3 minutes | Construction and Contracting
What’s fueling the global construction industry’s strong start to 2021?
Construction

Like many, the global construction industry was significantly hampered in 2020 by the global pandemic; with projects put on hold…

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| | Estimated reading time: 5 minutes | Customer, Digital Transformation, Manufacturing
Essential upgrade, surprisingly painless
Manufacturing Arm

Few companies relish the thought of implementing a software upgrade…but it’s not always bad news. Dag Tore Wiulsrød, Manager Logistics…

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