| | Estimated reading time: 7 minutes | assyst Blog
3 Reasons Why Knowledge Management Fails
3 Reasons Why Knowledge Management Fails
| | Estimated reading time: 3 minutes | Australian Mining, Business Agility, Digital Mining, Future of Mining, IFS Cloud
The future of Australian mining must be digital to drive profitability and sustainability

Investment in – and adoption of – digital infrastructure is essential to the success of one of our most analogue…

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| | Estimated reading time: 12 minutes | assyst Blog
What is problem management? | Problem management explained and best practices
What is problem management? | Problem management explained and best practices

What is problem management? Problem management is a key ITSM process that identifies and resolves the underlying causes of incidents…

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| | Estimated reading time: 5 minutes | Aerospace & Defense, Business Agility, Business Technology, IFS Cloud, IFSCloud, Manufacturing, Product and Innovation
The larger the airline, the greater the scale of complexity – Five MRO software challenges for large airline operators

 Flying 100 million passengers across 50 countries and 500 routes via a fleet of 300+ aircraft is a staggering logistical…

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| | Estimated reading time: 6 minutes | IFS Cloud
Why we should never talk about multi-tenant applications again

I really enjoy talking with customers about the technology strategy and platform that underpins our IFS Cloud enterprise software, and…

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| | Estimated reading time: 6 minutes | assyst Blog
Confused About the ITIL 4 Service Value Chain?
What next? How to Apply Mission-Based Prioritisation to IT

The Service Value Chain is the operating model for ITIL 4. But what does this really mean? We look at…

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| | Estimated reading time: 4 minutes | Customer, Moment of Service
Maintaining a Balance: Q&A with IFS Champion Shuja ur Rehman

Rebecca Walker, Global Customer Advocacy Strategist for IFS, talks to Shuja ur Rehman about his role as Head of IT…

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| | Estimated reading time: 5 minutes | assyst Blog
Want to Attain Happiness? Then Pursue Connectedness and Service – an ESM Perspective
Want to Attain Happiness? Then Pursue Connectedness and Service - an ESM Perspective

There’s no shortage of research showing if you want to have happy customers you need to have happy employees. It’s…

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| | Estimated reading time: 3 minutes | assyst Blog
How IFS assyst customers are leveraging ESM to gain an unfair advantage
How IFS assyst customers are leveraging ESM to gain an unfair advantage

Our customers always tell us that speed and agility are the keys to success. They need to operate and adapt…

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| | Estimated reading time: 3 minutes | assyst Blog
What is AITSM?
What is AITSM?
| | Estimated reading time: 5 minutes | Aerospace & Defense, Business Technology, IFS Cloud
How IFS aviation maintenance software has become the number one MRO solution of choice for the world’s largest carriers

In an increasingly digital age, companies in every sector have already invested or are seeking to adopt software to digitally…

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| | Estimated reading time: 3 minutes | Corporate Social Responsibility, Creativity & Innovation, Sustainability
World Ocean’s Day; turning ripples of change into waves of impact with sustainability.

In our recent Sustainability Panel, Sophie Graham (IFS Global Sustainability Director), Caitlin Keam (IFS Product Manager for ESG), and Lewis…

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