The old utility model is under threat. Electric utility companies can fight back by doing what they were always designed…
Read MoreHow will utilities survive? By truly embracing service
The Future of Service Software Flexibility Hinges on Containerization
I have always been of the mind that the most important thing that software—any software—can do is to get out…
Read MoreThe Road to Service Excellence in Telecommunications
Companies that have traditionally maintained transactional relationships with their customer have spent the last decade or so espousing the importance…
Read More3 Telecommunications Use Cases: Powered by IFS
IFS is uniquely positioned in our ability to support a wide range of use cases across the telecommunications industry. Our expertise…
Read MoretheCUBE at IFS World Conference 2019 with Marne Martin
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoretheCUBE at IFS World Conference 2019 with Rahul Saha & Michael Ouissi
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoreNext-Generation AI Applications That Will Change the World of Field Service
We’ve reached an important inflection when it comes to adoption of emerging tech for Digital Transformation. Use cases for Artificial…
Read MoreImitation is Better than Innovation
My advice is to always have your copycat glasses on and think how you can refine and evolve existing solutions on the market. Please bear in mind that many profitable innovations that have evolved from an existing technology or user behavior.
Read MoreThe cloud: all swings and roundabouts?
A couple of weeks ago I was moderating a lunch time discussion called “The cloud – myths and realities”. Invited key speakers were Graham Taylor who is the CEO of OpenForum Europe, and Mikael Bäck who is responsible for strategy and portfolio management for Ericsson’s fixed and mobile networks. Unlike cloud talk of late this discussion was refreshingly free from over-hyping, striking more of a “swings and roundabouts” tone.
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