| | Estimated reading time: 6 minutes | Energy, Utilities & Resources, IFS Cloud
The Future of Energy & Utilities: Rising to the Challenge and Delivering the Moment of Service
IFS Cloud for Energy and Utilities

Arguably, no organizations face such radical and transformative change as those currently operating within the energy and utilities sectors. Fueled…

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| | Estimated reading time: 5 minutes | Service
Is there a Place for Field Service in Retail?
Retail Field Service

I am a creature of the retail world, having spent my young and early professional life in it, both directly…

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| | Estimated reading time: 4 minutes | Allgemeines, Service
What Does Better-Than-Desktop Service Mobility Look Like for Telco Companies?
Telco

The telecommunications profession isn’t what it used to be. With new entrants to legacy businesses, the encroachment of new technologies…

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| | Estimated reading time: 7 minutes | IFS Cloud, Service, Service Management
Three Predictions for How Service Emerges Stronger Than Ever in 2021
2021 Service Trends

In a year fraught with such fear, turbulence, and complexity as 2020, it has sometimes taken effort to see the…

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| | Estimated reading time: 1 minute | Service Management, Transform Your Business
Making Service your Competitive Edge
Service Management

When people ask “What is Service Management?” the answers usually focus on the obvious: tracking, cataloging, and optimizing service operations…

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| | Estimated reading time: 4 minutes | Digital Transformation, IFS Applications, Transform Your Business
Let’s talk about Success: how IFS customers access expert support with IFS Application Management Services
IFS AMS

Accurately predicting the IT staffing levels and skills needed to support new or upgraded enterprise software can be challenging. When operational…

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| | Estimated reading time: 4 minutes | Business Technology, Manufacturing, Service
Industrial Manufacturers: It’s Time For Outcomes-Based Service
Outcomes-Based Service

Manufacturing firms across a variety of disciplines have been looking for ways to implement more service-oriented solutions into traditional manufacturing…

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| | Estimated reading time: 4 minutes | Manufacturing, Service
What is the Service Strategy for Medical Device Manufacturers?
Service Strategy

Manufacturers across the board are waking up to the potential of servitizing previously product-oriented businesses, building out their book of…

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| | Estimated reading time: 5 minutes | Service
Gartner’s 2020 Magic Quadrant for Field Service Management Reminds Us Why Service is So Important
Gartner MQ for Field Service Management

Tom Paquin reminds us why service is so important and what IFS’s position as Leader in the 2020 Gartner Magic…

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| | Estimated reading time: 5 minutes | Service
Alfa Laval Drives Service Excellence with Remote Assistance
Alfa Laval Remote Assistance

Alfa Laval is a Swedish company founded in 1883 that is a world leader within the key technology areas of…

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| | Estimated reading time: 3 minutes | Service
IFS Named a Leader for Fifth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management

Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management with IFS positioned highest in ability…

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| | Estimated reading time: 6 minutes | Digital Transformation, Partner
Digital business: 5 crucial factors when choosing a service provider
Digital Business

Digitalization is not only the indisputable future, but also the gateway to growth, longevity, and better business decisions. Why go…

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