Increasingly, manufacturers are looking to deliver superior service offers to differentiate their brands, increase margins and secure customer loyalty. As…
Read MoreOptimized service through transformative orchestration
Introducing a new framework and service for joint success: IFS Partner Success
In keeping with the innovation and new initiatives in 2021, we’re introducing a new way to ensure our partners can…
Read MoreIFS Named a Leader for Sixth Consecutive Time in 2021 Gartner® Magic Quadrant™ for Field Service Management
Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management with IFS positioned furthest in completeness…
Read MoreThe Challenges of Selecting Software for Project-Based Service Companies
When it comes to selecting enterprise software, you can make some general assumptions about what most companies want to achieve:…
Read MoreLiving in a Tinder Box: The Challenges of Maintaining Utility Services & Infrastructure in a Climate-Changed World
Climate change has forever altered how we live and breathe. Along with massive storms and rising tides, out-of-control wildfires are…
Read MoreHow Long Does it take to Schedule 40,000 Service Tasks?
So, how long does it take to schedule 40,000 service tasks? With IFS, you can adjust the schedules for tens…
Read MoreHow will utilities survive? By truly embracing service
The old utility model is under threat. Electric utility companies can fight back by doing what they were always designed…
Read MoreCreating End-to-End Service: IFS and Axios Systems Off to a Flying Start
“Most organizations seek the ability to connect IT and the back office to the front office and customer acting teams….
Read MoreDefining Your Moment of Service
I’ve been in the industry long enough to understand that what drives exceptional businesses is often exceptional service. Service has,…
Read MoreHow to implement Enterprise Service Management (ESM)
Rolling out service management best practices and tools across multiple internal support functions is a big task. Each service domain…
Read MoreThe Future of Service Software Flexibility Hinges on Containerization
I have always been of the mind that the most important thing that software—any software—can do is to get out…
Read MoreThe Future of Energy & Utilities: Rising to the Challenge and Delivering the Moment of Service
Arguably, no organizations face such radical and transformative change as those currently operating within the energy and utilities sectors. Fueled…
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