| | Estimated reading time: 2 minutes | Automotive, Events
3 shared values that brought an enterprise software company & a Formula One team together in partnership

Commitment to innovation, understanding the importance of design, and treasuring the power of effective teamwork are the three values that…

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| | Estimated reading time: 3 minutes | Automotive, Business Technology, Creativity & Innovation, Events
CeBIT—Digital transformation and IoT are happening now!

Take the opportunity to visit us in person in the IFS booth in Hall 5, Stand G08 at CeBIT 2016….

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| | Estimated reading time: 3 minutes | Creativity & Innovation
IFS Through the Lens of a Newcomer

A week ago, I started in my new job as Vice President HR and Organizational Development in IFS. As preparation…

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| | Estimated reading time: 2 minutes | Finance, Oil & Gas, Service
VSMC Reaps Rewards from IFS Mobility Solutions

Mobile devices and what they enable employees to do are a central part of the story of IFS customer VSMC and its deployment of a single uniform mobility solution across its international operations.

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| | Estimated reading time: 3 minutes | Events, Process Manufacturing
Magnaflow Case Study: Catalytic business conversion with IFS

Magnaflow is a high volume, high speed company, producing catalytic convertors in an expensive labour market. They need serious automation to survive where they are – and IFS provides it.

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| | Estimated reading time: 3 minutes | Finance
How can accounting software speed up the monthly closing process?

Finance executives all over the world tear their hair out at month’s end. Here are a few pieces of advice from an IFS expert on how proactive thinking and ERP software can take the angst out of closing out the month.

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| | Estimated reading time: 2 minutes | Service
Why your field service operation needs to implement a dynamic scheduling engine

Ask anyone responsible for dispatching field service technicians how hard their job is, and you will get one of two polar opposite reactions. They will all confirm that it is a high-pressure environment; caught, as they are, between the needs of the field force, the company management and ever more demanding customers. Those that are new to the role will also tell you it is fiendishly hard, while experienced dispatchers will assure you how straightforward it is.

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| | Estimated reading time: 2 minutes | Research, Service
Three field service management trends you can’t ignore

Field service management (FSM) operations are facing unprecedented pressure from competitors and increasingly demanding customers. At the same time advances in technology are set to have a profound effect on field service, such as the increasing adoption of enterprise mobility, schedule optimization tools and Software-as-a-Service (SaaS).

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| | Estimated reading time: 5 minutes | Research, Service
ERP in the Cloud: What do businesses want?

Today, most enterprise software runs on servers at a business’ premises. Of course a growing percentage of solutions like customer relationship management (CRM) or even enterprise resource planning (ERP) applications are delivered from the cloud. Sometimes they are even sold not through a perpetual license, but as as a subscription service or from the cloud.

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| | Estimated reading time: 5 minutes | Asset Intensive, Research
How Mobility Access Unlocks Business Benefits for Industrial Maintenance

How do you access enterprise software from mobile devices while doing maintenance work and other asset management activities?

It’s a question we recently asked executives at industrial companies with more than $50 million in annual revenue and have some involvement with enterprise software selection. We heard some surprising answers…

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| | Estimated reading time: 2 minutes | Service
100% the Only Service Management Number You’ll Ever Need

Perfection is not a word you hear very often in customer service. We encourage everyone in the team to always give 100% – or even more – in order to delight customers and deliver outstanding service experiences. And yet, we never use 100% as an objective to measure our business success.

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| | Estimated reading time: 2 minutes | Service
Is Customer Service a Waste of Time?

No… and yes. After-market customer service is a critical component of long-term commercial and business success. And today more than two-thirds of employees work in the service sector. But, yes lots of time is wasted in the inefficient delivery of service. Let me explain.

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