New survey data suggests that only enterprise software optimized to deliver, not units, not revenue, but the inflection points that matter to…
Read More51 Percent of Companies have Re-engineered Processes for Better Customer Experiences
58 Percent of Consumers Share Poor Experiences with their Network
The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…
Read More18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain
Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…
Read More90 percent of Companies in the Process of re-engineering their Business
A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…
Read MoreInca Digital Printers selects IFS to replace legacy systems
IFS’s cloud ERP solution to help British inkjet pioneer digitize value chain and accelerate efficiency gains. Inca Digital Printers Ltd,…
Read MoreDigital Transformation in Asset-Heavy Industries
Digital transformation is in focus as the mining industry, steel producers and other asset-heavy industries change their processes to balance…
Read MoreLet’s talk about Success: how IFS customers access expert support with IFS Application Management Services
Accurately predicting the IT staffing levels and skills needed to support new or upgraded enterprise software can be challenging. When operational…
Read MoreSuccess Factors for Technology Investments in the Post Pandemic Era
The role of the technology vendor is central to digital transformation success, yet too many organizations are still receiving poor…
Read MoreBusinesses Want Intelligent Technology
Artificial Intelligence (AI) topped the list of technologies organizations are investing in according to a 2020 global study. The majority…
Read MoreFour tips for a remote ERP implementation
During times of economic downturn, it’s more important than ever for companies to be agile and adapt to suit everchanging…
Read MoreWhy Blown Timelines are More Problematic than Blown Budgets in Digital Transformation
Any project can go sideways on you, but digital transformation projects, which impact multiple departments and stakeholders and often have…
Read MoreHitting the accelerate button: The impact of Covid-19 on digital transformation within defense
The global defense industry, like many sectors across the world, is experiencing unpredictable results in response to Covid-19. Military organizations…
Read More
