Ensuring an enterprise is running the latest version of software can mean the difference between market leadership and playing catch-up….
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IFS Predictions 2023: Telecom Industry
Markus Persson, Global Industry Director for Telecom at IFS, shares his insights for the sector through 2023 and beyond… PREDICTION…
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Rising customer expectations, shifting business models and disruptive competitors have made service a key component and differentiator for future success…
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No industry is immune from the famous ‘digital transformation’ buzzword, following a period of such intense social and business change….
Read MoreWhy a third of energy companies seek tighter integration and collaboration
New global research by IFS polling over 600 senior decision-makers at large energy companies reveals focused priorities for digital transformation…
Read MoreDoes “Digital Transformation Success Insurance” Exist?
A recent Customer Survey Software infographic from Gartner®1 has caught the attention of many leaders engaged in digital transformation. They…
Read MoreCloud-Native Mindset for Digital Transformation…
Just starting your digital transformation journey? Haven’t heard of Cloud Native? Cloud native capabilities increase your company’s innovation output and…
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12 months after the acquisition of award-winning feedback platform, Customerville, the IFS team take a step back to review how…
Read MoreThe CX Tidal Wave
How listening is essential to navigate the storm The pandemic compelled consumers to shift their expectations more rapidly and completely…
Read MoreDigital transformation is about people, not technology.
Digital transformation isn’t just a buzzword, it has become a way of being given the ever-increasing rate of technology adoption…
Read MoreHow intelligent data will be the foundation of supply chains in 2022
If the last twelve months are anything to go by, it is imperative for companies to show agility and adaptability…
Read MoreENERGY, UTILITIES, AND RESOURCES INDUSTRY PREDICTIONS 2022: BETTER INFRASTRUCTURE & SUPPORT FOR CUSTOMERS AND OUR PLANET
PREDICTION 1: By 2050, on our current path, the world’s global carbon emissions will fall 60% short of our net…
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