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What is digital transformation? Digital transformation is a buzzword that has been in circulation for quite some time now and…
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Ensuring an enterprise is running the latest version of software can mean the difference between market leadership and playing catch-up….
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Rising customer expectations, shifting business models and disruptive competitors have made service a key component and differentiator for future success…
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No industry is immune from the famous ‘digital transformation’ buzzword, following a period of such intense social and business change….
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A recent Customer Survey Software infographic from Gartner®1 has caught the attention of many leaders engaged in digital transformation. They…
Read MoreCloud-Native Mindset for Digital Transformation…
Just starting your digital transformation journey? Haven’t heard of Cloud Native? Cloud native capabilities increase your company’s innovation output and…
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12 months after the acquisition of award-winning feedback platform, Customerville, the IFS team take a step back to review how…
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How listening is essential to navigate the storm The pandemic compelled consumers to shift their expectations more rapidly and completely…
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