Faced with what feels like a never-ending global skills shortage, service organizations are turning to technology to counter an ever-shrinking…
Read MoreIncrease the Productivity of your Service Team Despite the Global Skills Shortage
Unlocking the true value of digital technology in Manufacturing
The speed at which digital technology advances and the way it can disrupt entire markets is truly mindboggling. Why do…
Read MoreVirtual Agent vs AI Bot: What’s the Difference?
Research from EMA shows 7% of IT people don’t make a distinction between Virtual Agents and AI bots—but there are…
Read MoreArtificial intelligence will spot our organic dumbness
With artificial intelligence (AI) so sophisticated it can pass the Turing Test, loaded with 175 billion language parameters, middle managers…
Read MoreCoffee Break with AI – Games and AI Part 2
Coffee Break with AI is brought to you by Elisio Quintino and Martijn Loos. Welcome back to our blog series…
Read MoreCoffee Break with AI – Games and AI Part 1
Coffee Break with AI is brought to you by Elisio Quintino and Martijn Loos. In this edition of Coffee Break…
Read MoreHow to use an economic downturn to leapfrog your competitors
During any economic slowdown, there are select executive teams smart and visionary enough to use their excess capacity to prepare…
Read MoreCoffee Break with AI – Understanding Proteins and Saving Lives
Coffee Break with AI is brought to you by Martijn Loos and Elisio Quintino. We believe that the value of…
Read MoreWhy APIs are as Sexy as IoT and AI
Companies in our industry right now are working very hard to prove that they have successfully integrated technologies like the…
Read MoreFour Key Takeaways on the State of Service, As Told by Gartner’s Magic Quadrant for Field Service Management
Gartner has just released its 2019 Magic Quadrant for Field Service Management, and once again, IFS has been named a…
Read MoreIn search of the forecasting holy grail
Accurate forecasts are the panacea for food manufacturers, Is artificial intelligence getting us close to a solution, are we near…
Read MoreNext-Generation AI Applications That Will Change the World of Field Service
We’ve reached an important inflection when it comes to adoption of emerging tech for Digital Transformation. Use cases for Artificial…
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