| | 8 minutes | Creativity & Innovation, IFS Labs
Coffee Break with AI – Games and AI Part 1

Coffee Break with AI is brought to you by Elisio Quintino and Martijn Loos. In this edition of Coffee Break…

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| | 6 minutes | Creativity & Innovation, Transform Your Business
How to use an economic downturn to leapfrog your competitors
overcome economic downturn

During any economic slowdown, there are select executive teams smart and visionary enough to use their excess capacity to prepare…

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| | 8 minutes | Creativity & Innovation, IFS Labs
Coffee Break with AI – Understanding Proteins and Saving Lives
Coffee Break with AI

Coffee Break with AI is brought to you by Martijn Loos and Elisio Quintino. We believe that the value of…

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| | 3 minutes | Business Technology
Why APIs are as Sexy as IoT and AI
IFS APIs

Companies in our industry right now are working very hard to prove that they have successfully integrated technologies like the…

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| | 3 minutes | Service
Four Key Takeaways on the State of Service, As Told by Gartner’s Magic Quadrant for Field Service Management
Four Key Takeaways on the State of Service

Gartner has just released its 2019 Magic Quadrant for Field Service Management, and once again, IFS has been named a…

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| | 5 minutes | Business Technology, Digital Transformation, Manufacturing, Process Manufacturing, Transform Your Business
In search of the forecasting holy grail
Forecasting Holy Grail

Accurate forecasts are the panacea for food manufacturers, Is artificial intelligence getting us close to a solution, are we near…

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| | 4 minutes | Business Technology, Digital Transformation, Service, Transform Your Business
Next-Generation AI Applications That Will Change the World of Field Service
next-generation ai

We’ve reached an important inflection when it comes to adoption of emerging tech for Digital Transformation. Use cases for Artificial…

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| | 5 minutes | Business Technology, Creativity & Innovation, Manufacturing, Transform Your Business
2019 manufacturing predictions: start small, win big with AI
6886_50041

A new generation of point AI solutions will prove themselves in 2019. They’ll build new trust, urgency and understanding of…

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| | 3 minutes | Customer Engagement, Service
Ensuring the ROI of Adding Artificial Intelligence
Adding Artificial Intelligence

Adding artificial intelligence to the contact center is an important decision that involves a significant investment of time money, and…

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| | 3 minutes | Customer Engagement, Service
Most Customers Hate AI & Chatbots For This Reason…
AI

There’s no doubt that artificial intelligence is going to be more and more common in customer service and support interactions….

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| | 3 minutes | Customer Engagement, Service
Avoiding AI Adoption Mistakes
AI adoption mistakes

Many analysts are making predictions on the adoption of artificial intelligence, messaging apps and the convergence of the two in…

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| | 6 minutes | Business Technology, Creativity & Innovation, Transform Your Business
It’s all about the data
Data and network, abstract illustration.

In the years that we have been working with artificial intelligence (AI) in IFS Labs I’ve talked to many of…

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