| | Estimated reading time: 5 minutes | Customer Engagement, Service
IFS FSM 6: Delivering a superior experience….to everyone!

With the imminent arrival of the latest version of our industry leading field service management solution, IFS FSM 6, I…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, Digital Transformation
Industrial IoT trend advancing rapidly despite strong headwinds

Selecting and implementing any enterprise technology is not a rapid process. And the internet of things (IoT), as an enterprise…

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| | Estimated reading time: 5 minutes | Strategy
A 2-tier ERP? – Don’t rule it out!
Lightbulbs

When a business should consider a TWO-TIER ERP STRATEGY Today’s ERP landscape is mature, with most companies having implemented some…

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| | Estimated reading time: 6 minutes | Customer Engagement, Service
Introducing Conversational AI in the Contact Center
Conversational AI

What happens when your contact center is ready to stop talking about chatbots or conversational AI and wants to move…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, IFS Labs
Help, robots will replace our jobs!

Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…

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| | Estimated reading time: 4 minutes | Engineering, Construction & Infrastructure
What’s next in Engineering, Construction & Infrastructure: Three key software selection criteria

In my previous blog, I outlined key trends facing engineering, construction & infrastructure organizations – digital transformation, Building Information Modelling…

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| | Estimated reading time: 4 minutes | Digital Transformation, Engineering, Construction & Infrastructure
The construction industry is changing fast
Construction Workers on Laptop

The engineering, construction and infrastructure (ECI) industry is facing huge challenges as it tries to deal with increasing demand to…

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| | Estimated reading time: 4 minutes | Creativity & Innovation, Digital Transformation, Manufacturing, Transform Your Business
Era of the Smart Factory: How can manufacturers get to the future quicker?

Businesses are constantly told they will go broke if they do not digitally transform and quickly, but for manufacturers it’s…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Engineering, Construction & Infrastructure, Strategy, Transform Your Business
Q&A: Will construction companies be able to keep pace with demand?
Q&A: Will construction companies be able to keep pace with demand?

In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on whether…

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| | Estimated reading time: 4 minutes | Business Technology, Events, Strategy
GDPR and information security: what you need to do

Attacks by hackers are only getting worse – and more professional. GDPR is the first major government response to this. Business needs to get its house in order, and at IFS we take security very seriously.

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| | Estimated reading time: 7 minutes | Aerospace & Defense, Business Agility, Business Technology, Creativity & Innovation, Events, IFS Labs, Manufacturing, Supply Chain
IFS World Conference 2018: Focus on customer success
Focus on customer success

IFS innovations are only meaningful when they make your business better. In this session we hear from IFS partners, customers on staff about how we’re making people’s businesses better.

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| | Estimated reading time: 7 minutes | Business Technology, Creativity & Innovation, Digital Transformation, Research, Service, Strategy
Q&A: Field service organizations and the need to optimize service models
Q&A: Field service organizations and the need to optimize service models

Field service organizations must optimize their reactive service models today and plan for predictive service models tomorrow. In this Q&A,…

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