Amazon recently announced record profits of $3.03bn, breaking its own record for the third consecutive time. However, Amazon appears to be…
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IFS is Named a Leader for the Fourth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management
Gartner has announced that, once again, IFS has been named in the Leaders’ section of the 2019 Magic Quadrant for…
Read MoreChallenger Champions: celebrating the people within our customers who do things differently and have an impact
Early on in my working life I decided I wanted to pursue a career in technology. The pace of change…
Read MoreThe biggest barrier to mining transformation: software fragmentation
Systems fragmentation is the single biggest barrier to business transformation and innovation we see in the mining industry. Most companies…
Read MoreDigital twins for commercial aviation – how MROs can reap the rewards
Interest in digital twin technology is at an all-time high and the aerospace & defense industry is a forerunner in…
Read MoreAssurer le R.O.I de l’ajout de l’Intelligence Artificielle
Ajouter l’intelligence artificielle au centre de contact est une décision importante qui implique un investissement important en temps, en argent…
Read MorePourquoi l’engagement des agents de support client dépend de l’efficacité des outils
Une excellente expérience utilisateur auprès de vos clients passe impérativement par la création d’une expérience toute aussi exceptionnelle auprès de…
Read MoreLa nécessité du Self-service
Alors que les entreprises de services se concentrent sur l’avancement de leurs initiatives en matière d’expérience client, le self-service est…
Read MoreÉlever le Field Service vers de nouveaux sommets avec IFS FSM 6
Si vous croyez les observateurs et les analystes de l’industrie, le marché de la gestion des services sur site pourrait…
Read MoreThe compelling business case that is driving IFS customers to the cloud
A previous blog post debunked some common myths surrounding migrating enterprise resources to the cloud. In this post, part of…
Read MoreDebunking three common cloud-based enterprise software myths
Enterprise software will reside increasingly in the cloud. In some rare situations, on-premise instances of enterprise software will be desirable—for…
Read MoreStrategic resonance is the 3rd of the 3 cornerstones reinforcing business longevity
Sustainable, balanced and ethical practices are driving new opportunities for corporate strategy to resonate with stakeholder demands as global culture…
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