| | Estimated reading time: 6 minutes | Aerospace & Defense, Business Agility, Business Technology, Digital Transformation
How Rolls-Royce and IFS are creating the ‘IntelligentEngine’ of the future

The aviation industry has been on an evolution to truly predictive maintenance for a number of years. Rolls-Royce continues to…

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| | Estimated reading time: 4 minutes | Energy, Utilities & Resources
Situational Awareness for Real-time Readiness

Utilities rely on mobile workers and fleet vehicles to manage and respond to various activities in the field. From service…

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| | Estimated reading time: 4 minutes | Energy, Utilities & Resources, IFS Cloud, Oil & Gas
Four Ways Asset Owners in Energy Can Digitalize and Improve Business Efficiency

Many companies in the energy industry are diversifying from a major reliance on oil and gas revenue and embracing the…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, IFS Cloud, Moment of Service, Research, Service, Service Management
51 Percent of Companies have Re-engineered Processes for Better Customer Experiences
customer experience

New survey data suggests that only enterprise software optimized to deliver, not units, not revenue, but the inflection points that matter to…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources
Customer Communication and Engagement Initiative at Memphis Light Gas & Water

As the nation’s largest three-service municipal utility, Memphis Light, Gas and Water (MLGW) serves more than 429,000 customers across multiple…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research
58 Percent of Consumers Share Poor Experiences with their Network

The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…

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| | Estimated reading time: 2 minutes | Engineering, Construction & Infrastructure
Modular Construction – The Future of Construction
Construction ERP

The construction industry has long been challenged by shortages in labor, low profit margins and poor project delivery performance. As…

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| | Estimated reading time: 5 minutes | Oil & Gas, Transform Your Business
Technology as a facilitator for growth in the wake of a pandemic
Digital Business Models

On May 5th, I was joined by Secretary of State, Lucie Katrine Sunde-Eidem; CEO at Dolphin Drilling, Bjørnar Iversen; Communication…

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| | Estimated reading time: 4 minutes | Partner
Q&A with IFS Partner: Astra Canyon Group
Astra Canyon Group

In this installment of our Partner Q&A Series, Erin Wainscott sat down with Naren Velu, President & CEO of Astra…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Digital Transformation, IFS Cloud
How to future-proof your integration strategy

Customers implementing an ERP solution must also carefully consider their integration and data management strategy. Moritz Roedel, Chief Technology Officer…

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| | Estimated reading time: 2 minutes | Business Agility, Business Technology, Digital Transformation, Service, Service Management, Technology
IFS PSO: Unmatched Oversight and Automation, Recognized by the UK National Innovation Awards

We are honored that IFS has received recognition as a runner-up in the categories for ‘Remote Workforce Management’ and ‘Remote…

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| | Estimated reading time: 6 minutes | Business Agility, Business Technology, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research, Service, Supply Chain
90 percent of Companies in the Process of re-engineering their Business 

A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…

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