| | Estimated reading time: 13 minutes | assyst Blog
What is IT change management? | The importance of the IT change management process
What is IT change management? | The importance of the IT change management process

What is IT change management? Change management, or change enablement, is the process that helps you to effectively implement any…

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| | Estimated reading time: 12 minutes | assyst Blog
What is problem management? | Problem management explained and best practices
What is problem management? | Problem management explained and best practices

What is problem management? Problem management is a key ITSM process that identifies and resolves the underlying causes of incidents…

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| | Estimated reading time: 5 minutes | assyst Blog
ITSM HACK #4: 7 deadly sins of IT Governance
ITSM HACK #4: 7 deadly sins of IT Governance

Information technology permeates every aspect of the business, so leaving it unchecked can be detrimental to an organization’s success. This…

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| | Estimated reading time: 6 minutes | assyst Blog
Confused About the ITIL 4 Service Value Chain?
What next? How to Apply Mission-Based Prioritisation to IT

The Service Value Chain is the operating model for ITIL 4. But what does this really mean? We look at…

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| | Estimated reading time: 9 minutes | assyst Blog
What is the ITIL 4 Service Value System?
What is the ITIL 4 Service Value System?

The Service Value System is the core of ITIL 4. In this article, we’ll walk you through it to help you…

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| | Estimated reading time: 3 minutes | Business Agility, Corporate Social Responsibility, Sustainability
Top 4 Ways That ESG Creates Value

ESG disclosure is continuing to evolve. The shifting goalposts make disclosure seem overwhelming and complex. To remove complexity, start small and simple…

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| | Estimated reading time: 1 minute | Business Agility, Business Technology, Digital Transformation, Oil & Gas, Strategy
Enterprise operational intelligence can play a key role in oil and gas operations
Enterprise operational intelligence for oil and gas

Learn about IFS EOI and see some examples of how it supports oil and gas organizations. What is IFS EOI?…

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