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Craig Whytock

Solution Consulting Manager, IFS assyst

With over 16 years of IT Service Management experience, Craig Whytock is a Solution Consulting Manager for ESM (IFS assyst) at IFS, with a focus on helping organizations realize maximum value gains from ITSM/ITOM. With his wealth of knowledge in the ITSM space, Craig has worked closely with numerous clients to understand their most pressing challenges and propose the best solutions that align with their goals.

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Articles By Craig Whytock

Best ITSM Software: 25 Essential Questions to Ask

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How ESM breaks business silos

How ESM breaks business silos

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5 things that make for a successful implementation

5 things that make for a successful implementation

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why employee experience is important

Why Employee Experience is Important

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Key strategies for reducing service desk calls

Key strategies for reducing service desk calls

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What is IT Governance (ITG) and why does it matter?

What is IT Governance (ITG) and why does it matter?

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6 tips to improve your ITOM strategy

6 tips to improve your ITOM strategy

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