Brexit, the UK’s EU exit, has sparked debate from many perspectives. With more questions being asked than solutions offered, Brexit…
Read MoreBrexit – an opportunity for scenario planning
Implementing 2-tier ERP – Making it work
The advantages and disadvantages of a 2-tier ERP strategy In my last blog I looked at the reasons why a…
Read MoreA 2-tier ERP? – Don’t rule it out!
When a business should consider a TWO-TIER ERP STRATEGY Today’s ERP landscape is mature, with most companies having implemented some…
Read MoreThe complex task of keeping modern naval fleets primed and ready
The naval support chain is getting bigger. Just consider the scale of the US Navy. The 250+ strong fleet contains…
Read MoreThe Emergence of Artificial Intelligence within Customer Service
Artificial intelligence has the potential to transform the contact center industry. Much of the conversation has centered on chatbots or…
Read MorePedal to the metal: Pushing new boundaries in automotive manufacturing
The automotive industry is already in the middle of huge market change. Cars and commercial vehicles are getting smarter, and…
Read MoreHelp, robots will replace our jobs!
Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…
Read MoreFood safety and risk – Changes in BRC 8 reinforce the possible
Do the changes in BRC 8 bring increased focus on traceability, risk management and cyber security? Traceability, recall and risk …
Read MoreAre these booming times for the energy industry – just what does the oil price recovery tell us?
In these turbulent times who can really tell if the oil price recovery can be sustained, with sanctions, on-going trade…
Read MoreField service in focus: IFS and NEC bring FSM excellence to Japan
Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing…
Read MoreIs DDMRP for you?
In a couple of previous blog posts we have looked at the ideas of DDMRP and examined the five steps…
Read MoreFrom the outside in: Why I decided to join IFS
Last week I joined the IFS team as Field Service Evangelist and Director of Service Management Business Development. For those…
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