| | Estimated reading time: 5 minutes | Strategy
A 2-tier ERP? – Don’t rule it out!
Lightbulbs

When a business should consider a TWO-TIER ERP STRATEGY Today’s ERP landscape is mature, with most companies having implemented some…

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| | Estimated reading time: 6 minutes | Customer Engagement, Service
Introducing Conversational AI in the Contact Center
Conversational AI

What happens when your contact center is ready to stop talking about chatbots or conversational AI and wants to move…

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| | Estimated reading time: 4 minutes | Digital Transformation, Engineering, Construction & Infrastructure
The construction industry is changing fast
Construction Workers on Laptop

The engineering, construction and infrastructure (ECI) industry is facing huge challenges as it tries to deal with increasing demand to…

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| | Estimated reading time: 4 minutes | Business Technology, Events, Strategy
GDPR and information security: what you need to do

Attacks by hackers are only getting worse – and more professional. GDPR is the first major government response to this. Business needs to get its house in order, and at IFS we take security very seriously.

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| | Estimated reading time: 7 minutes | Aerospace & Defense, Business Agility, Business Technology, Creativity & Innovation, Events, IFS Labs, Manufacturing, Supply Chain
IFS World Conference 2018: Focus on customer success
Focus on customer success

IFS innovations are only meaningful when they make your business better. In this session we hear from IFS partners, customers on staff about how we’re making people’s businesses better.

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| | Estimated reading time: 7 minutes | Business Technology, Creativity & Innovation, Digital Transformation, Research, Service, Strategy
Q&A: Field service organizations and the need to optimize service models
Q&A: Field service organizations and the need to optimize service models

Field service organizations must optimize their reactive service models today and plan for predictive service models tomorrow. In this Q&A,…

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| | Estimated reading time: 3 minutes | Aerospace & Defense, Business Technology, Digital Transformation, Research, Service, Strategy
Redefining products in the commercial aviation space: the next generation of “Power-by-the-Hour”
L’aviation civile, première industrie sur les projets de transformation digitale et d’innovation

The fundamental shift from selling products to guaranteed outcomes has been aided by exponential technological growth over the last ten…

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| | Estimated reading time: 5 minutes | Aerospace & Defense, Business Technology, Creativity & Innovation, Research, Strategy
Innovation in aviation: The four commercial trends disrupting the industry in 2018
2018 commercial aviation trends

2017 saw another positive year in commercial aviation with a surge in air passenger numbers and new aircraft orders as…

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| | Estimated reading time: 5 minutes | Unkategorisiert
DIE 5 VORTEILE DURCH DIE AUSWAHL DER RICHTIGEN FIELD SERVICE MANAGEMENT SOFTWARE

Mal ehrlich, wenn sie sich in 2017 immer noch auf Whiteboards, Kalkulationstabellen und handschriftliche Notizen verlassen, um Ihre Service Organisation…

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| | Estimated reading time: 5 minutes | Business Technology, Manufacturing, Research, Strategy
Q&A: Why manufacturers are moving to service-based business models
Q&A: Why manufacturers are moving to service-based business models

Expert advice on how manufacturers can provide services and solutions that supplement their traditional product offerings. In this Q&A, I…

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| | Estimated reading time: 3 minutes | Business Technology, Digital Transformation
Is bad software driving away your best employees?
Is bad enterprise software driving away your best employees?

As complex industrial organizations seek to evolve, diversify, grow and change, there are a number of things that can hold…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Digital Transformation, Engineering, Construction & Infrastructure, Research
Is the construction industry investing enough in technology?
Digital Transformation in Construction

The digital revolution is transforming the way organizations work, engage with their customers and generate revenue. It doesn’t matter if…

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