In 2019, as Customer Experience (CX) becomes the key success factor for many Field Service Organizations (FSOs), tackling the talent…
Read MoreExperience will be everything in 2019—starting with your customer
Enterprise applications predictions – new perspectives, panoramas and possibilities
AI will combine with new-generation sensors to create a new kind of business automation in 2019. Digital twins will help…
Read MoreDisrupt or be disrupted – the accelerating pace of change in the construction industry
The global engineering, construction and infrastructure (ECI) industry landscape is changing at an unprecedented rate. In this blog, I will…
Read MoreProfits, projects and pressure: 2019 will see many construction companies managing projects digitally for the first time
2019 will see a digital leap forward as many construction companies explore implementing integrated business software into projects for the very first time….
Read MoreTaking sustainability seriously is not an option it’s an opportunity for innovative growth
For many years the world has seen organizations founded to drive progress in environmental sustainability. The list is long, and…
Read MoreThe Self-Service Imperative
With service organizations laser-focused on advancing their Customer Experience (CX) initiatives, self-service is a critical topic. You can’t provide a…
Read MoreFormula E – a test bed for automotive innovation from track to road
The impact of electric vehicles on the future direction of the automotive industry is going to be huge. According to…
Read MoreGiving military equipment a new lease of life – how to prolong the service life of assets
The high cost of developing new equipment and the changing political climate between countries where lengthy procurement projects need a…
Read MoreImplementing 2-tier ERP – Making it work
The advantages and disadvantages of a 2-tier ERP strategy In my last blog I looked at the reasons why a…
Read MoreA 2-tier ERP? – Don’t rule it out!
When a business should consider a TWO-TIER ERP STRATEGY Today’s ERP landscape is mature, with most companies having implemented some…
Read MoreHelp, robots will replace our jobs!
Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…
Read MoreFood safety and risk – Changes in BRC 8 reinforce the possible
Do the changes in BRC 8 bring increased focus on traceability, risk management and cyber security? Traceability, recall and risk …
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