One of Europe’s leading exhibitions and conferences for ITSM, service desk, and IT support professionals made a comeback last week for a great 2-day event, from 10-11 May at ExCeL London. Visitors of SITS can observe how forward-thinkers are navigating ongoing changes in the way we work which allows them to spot the diverse opportunities for service desk and IT support. The show contained a free education program featuring expert speakers that provided valuable insights into AI, enterprise service management, automation, ITIL, customer and employee experience, self-service, and more.
Engaging keynote sessions
The exhibition was filled with insightful keynotes and presentations from expert speakers, engaging workshops, and thought-provoking seminars. From creating a remote team where people thrive to promoting inclusion and collaboration in your Service Management team, there is a wide range of topics revolving around how to bring the best out of your workforce with the help of technology.
It was refreshing to hear various people share their insights and advice on tackling some of the most challenging aspects of ITSM.
Product demos that drew the crowd
As various talks and gatherings kept the whole of ExCeL abuzz, things were just as lively at our stand! Our amazing Solution Consultants showcased how IFS assyst’s various capabilities can help tackle some of the visitors’ biggest ITSM concerns. We also got to learn how organizations across the globe are currently using IFS assyst to enhance the IT service experience. The team was busy across the two days, demonstrating IFS assyst’s robust system offerings.
The key features that stood out the most to our visitors were:
- Out-of-the-box workflow templates
- Smart analytics and reporting dashboards
- Easy-to-navigate interface
- Unified self-service portal
People were also impressed with our simple t-shirt price model, keeping pricing transparent with no hidden costs.
Missed the event?
We hope the SITS guests were just as excited about all the different activities and enjoyed the event as much as we did. For those who attended, we’re grateful to have seen as many of you as possible.
But if you didn’t go to the event or missed the chance to drop by our booth, make sure to watch this video on why leading organizations trust IFS.
Or if you’d like to see IFS assyst in action, you can still reach out to request a demo here and discover how you can get started on your business transformation journey.