Recently back from NRF – Retail’s Big Show 2016 – I have had some time to digest my impressions. What really struck me is that the speed of change – the inevitable one –increases all the time, and with that the need to allow for agility and flexibility for managing change. My three key learnings…
The retail year of 2016 is kicking off with a bang as the industry’s biggest fair, NRF, hosted in New York January 17-20. As retail is one of IFS’s fastest growing segments we will be there to talk about industry trends, our solution for Retail and our customers. Welcome to meet with IFS at our…
IFS’s Global Industry Director for the retail sector, Ulf Tillander, predicts how three key trends will be impacting the industry during 2016. Shoppers will reject retailers who don’t offer a true omni-channel retail experience The retail industry is experiencing a shift – the customers are switching between online and physical store contacts as they see…
Retailers that manage to offer a seamless shopping experience will stand strong, but keeping up with the pace of change has never been harder. It’s happening everywhere in retail – the blend of digital and physical. Digital presence now drives in-store traffic, smartphones are used as in-store shopping assistants, and in-store pickup and return are…
For the discerning consumer, there are few things as off-putting as a retailer who doesn’t get them. Personalized advertising of items that are of little-to-no interest to the customer, or the failure to cater to the users’ device of choice is capable of driving customers away from the (virtual or physical) checkout, vowing never to…
As you’re surely aware by now, there is a paradigm shift within retail. How do you tackle it? As bricks are replaced by clicks at an increasing speed, and the balance of power has shifted to the consumer, many companies fall short when it comes to securing the very backbone of any efficient retail approach:…
After a fast implementation – within nine months of initial analysis – IFS Applications was deployed in Rusta’s 81 Nordic stores and in its Asian offices and hubs, replacing 50 percent of existing ERP systems. According to Päivi Redig, CIO at Rusta, this rapid project pace was an important success factor in achieving Rusta’s international…
Over 1 billion people travel internationally each year – approximately 15 percent of the global population – and they spend the equivalent of more than $1 trillion in the process according to Deloitte’s Global Powers of Retailing 2015 study. In my new job as IFS’s Industry Director for Retail, I am doing my fair share…
Rumor has it that more smartphones are present in the world today than toothbrushes – a horrifying thought – and an estimated 83 percent of internet usage will be through mobile devices, according to Deloitte. It’s also estimated that a projected 65 percent of the global population will be using a mobile phone this year….
In our previous retail blog posts, we have discussed the need for speed as an accelerator for most businesses. One of the few known facts of today’s business climate is that the ever-steady pace of change keeps increasing. We are moving closer and closer to real-time business and therefore the need to establish a full…
