| | Estimated reading time: 3 minutes | Business Agility, Business Technology, Creativity & Innovation, Service
What to check for when evaluating service management software

Is your company “servitizing” its products and “productizing” services? Now more than ever, service management software must be created using…

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| | Estimated reading time: 3 minutes | Events, Service
Service Management Reflections for Barcelona

The 2013 IFS World Conference was a fantastic event, during which a number of future trends and challenges for service…

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