| | Estimated reading time: 3 minutes | Business Technology
The cloud: all swings and roundabouts?
The Cloud

A couple of weeks ago I was moderating a lunch time discussion called “The cloud – myths and realities”. Invited key speakers were Graham Taylor who is the CEO of OpenForum Europe, and Mikael Bäck who is responsible for strategy and portfolio management for Ericsson’s fixed and mobile networks. Unlike cloud talk of late this discussion was refreshingly free from over-hyping, striking more of a “swings and roundabouts” tone.

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| | Estimated reading time: 1 minute | Mobility, Service
10 Ways to boost your mobile workforce performance
Mobile Workforce Performance

Field service organizations face more challenges in 2011 than ever before in balancing customer demand for faster resolution times and…

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| | Estimated reading time: 1 minute | Business Technology, Service, Strategy
How to implement field service management software (faster)
Field service management software

This blog post is brought to you by IFS’s Vice President Research and Development, Tom Bowe. I recently finished a…

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| | Estimated reading time: 2 minutes | Business Technology, Service, Strategy
3 ways to save money by reducing field service inventory
service parts management

This field service management blog post is brought to you by IFS’s Vice President of Research and Development, Tom Bowe….

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| | Estimated reading time: 3 minutes | Business Technology, Service
Quality assurance in software (it CAN be done!)

I spent an hour today with the IFS person in charge of Quality Assurance for our products. It was a…

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