More and more, service provider companies are figuring out how to digitize service and it will improve our lives in…Read More
Tom Bowe is the former Industry Director for Enterprise Service Management at IFS.
A surprising number of companies are replacing their service automation software (not IFS’s) that they just selected last year! After…Read More
Is your company “servitizing” its products and “productizing” services? Now more than ever, service management software must be created using…Read More
When do technological innovations go from being trends to just being parts of everyday life? Put slightly differently: When do…Read More
Last week was grand. The presentations, the location, the food, the guest speakers, the bands (Spandau Ballet and Lou Gramm…Read More