Today’s customers want their engagements with software vendors to be much more proactive and business-focused than in the past, which is why IFS showcased new support offerings this week at IFS World Conference (WoCo). Traditionally, IFS has provided customers with technically-focused support services where the emphasis was on IFS being very reactive and responsive. “The…
Seeing is believing. In the technology world, it’s easy to get caught up on what’s to come while the actual innovations take their time to reach the market. But at IFS World Conference, taking place this week in Boston, attendees don’t have to tax their imaginations to envision how artificial intelligence (AI), augmented reality (AR)…
Artificial intelligence (AI) gets plenty of attention these days in the context of business transformation, but organizations should not view it as a cure-all for all business problems. That was the clear message delivered during a morning session on intelligent and autonomous solutions today at IFS World Conference, taking place this week in Boston. The…
Addressing IFS World Conference attendees today, the first man to swim across the North Pole spoke about courage. He urged attendees to make sure everything they do is driven by courage. Lewis Pugh, a lawyer and long distance swimmer, told the story of his swim in the Arctic Ocean and how he was tempted to…
With the formal launch of this week of IFS Community at IFS World Conference (WoCo), IFS is committing to an endeavor the software vendor has never done before – the bringing together of IFS customers, partners, and employees on a single peer-to-peer support platform to share knowledge and solve problems. “IFS Community will bring the…
Did you know that IFSrunsIFS? This should be expected – that we would be ‘dogfooding’ – but our journey to move into the cloud, on the latest version of IFS Applications in 6 months was achievable, though not without its challenges. Earlier this year, we formally acknowledged the opportunity to improve the way we work, to use our…
While many organizations already provide their customers with services, they’ve missing out on the opportunity to generate sizable additional service revenue. This can be achieved by deepening the range of the services companies currently offer their customers as well as by leveraging customer data to add productized services and outcome-based services into the mix. This…
As IFS looks to expand its reach, the vendor has started actively recruiting partners that can help create and deliver innovative solutions for customers investing in digitization and automation. For the past five months, Sakari Jorma, IFS Senior Vice President of Global Technology Alliances, has been identifying and starting to onboard partners with offerings that…
Many of our customers are true challengers in their field. They have high ambitions and are prepared to do something bold, leveraging new technology and new ways of working to stay or get ahead of the pack. One of our customers, Cheer Pack, is such a challenger. Although already a market leader, they continuously look…
IFS announced today the winners of the first annual Challenger of the Year Awards. The IFS Challenger of the Year Awards were established to celebrate the greatest achievements among customers using IFS solutions to gain a competitive advantage or create value through innovation. The awards recognize customer success in three main categories: The Wave Maker,…
