Spencer Technologies offers end-to-end service support for its retail clients, from setup, to service, to teardown. They do so by managing the retail customers’ inventory of assets and technology, deploying, servicing, and repairing where appropriate. Check out the video to see how Spencer is using IFS to make service a competitive differentiator for their business….
This is the seventh in our series of conversations with members of the IFS partner community. For this blog post, we decided to do things a bit differently. Many of IFS’s partners have partnerships among themselves too. Working together is key to ensure customer success and in this interview, I talk to two of them….
Today we are very proud to publish the findings from an IDC end-user evaluation calculating the business value derived from using IFS enterprise software. It reveals that the average IFS customer can be 18 percent more productive and that they hit breakeven on their investment in just 15 months. The independent evaluation was based on qualitative research with billion-dollar revenue organizations from…
This is the sixth in our series of conversations with members of the IFS partner community. Partners come in many shapes and sizes. One of the latest, and largest, additions is Tieto. Even though there are many things that differ, I find it reassuring that all our partners have a dedicated industry focus and strive to…
The story of Vigor is a story of evolution. What started out in 1995 as an ailing ship repair yard has evolved into a major, diversified business active in shipbuilding & repair, energy & infrastructure, and aerospace & defense. What is the secret behind this success? Well, I leave it to you to draw your…
A chat with Challenger Champion Jodie Hatch, Chief Technology Officer at Resolute Mining. Resolute Mining is no stranger to innovation. In fact, its site in Mali will be the first, purpose-built, fully automated sublevel cave gold mine in the world. With a global organization that comprises gold mines in Africa and Queensland and headquarters in…
Introducing Challenger Champion Charles Nshimiyimana of the Rwanda Energy Development Corporation Limited. There are few organizations that are more crucial to society than energy utilities. Power generation, transmission, and distribution to the end-user are all activities that need to be carefully choreographed and monitored to ensure the lights stay on. Speaking with Charles Nshimiyimana of…
Good news from IFS HQ today in that the domain name ifs.com is now in its rightful (and purple) digital home. You can now get to our website by plugging ifs.com into your browser (soon we’ll move the site over rather than just forwarding) and contact colleagues at IFS through firstname.lastname@ifs.com. Why the change? For…
This is the fifth in our series of conversations with members of the IFS partner community. In my previous blog posts, I’ve focused on companies that operate primarily in the Nordics. This time we are going overseas to learn about one of our North American partners. Astra, an IFS Gold Services Partner, has worked with more…
Buying enterprise software can be difficult. You are at a disadvantage because the software vendor knows a lot more about the product you are considering than you do. You spend months trying to eliminate as much of that knowledge gap as you can, doing due diligence, talking to reference customers, sitting through scripted demos. But…
