IFS Blog

Blogs on Technology, Innovation and Creativity

Categories

| | Estimated reading time: 4 minutes | Service
IFS FSM 6: ensuring the quality of our new release!
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| | Estimated reading time: 5 minutes | Customer Engagement, Service
IFS FSM 6: Delivering a superior experience….to everyone!
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| | Estimated reading time: 3 minutes | Customer Engagement, Service
Customer Experience
How Disconnected Systems Are Destroying the Customer Experience
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| | Estimated reading time: 4 minutes | Aerospace & Defense
Military Jet
Giving military equipment a new lease of life – how to prolong the service life of assets
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| | Estimated reading time: 5 minutes | Digital Transformation, Strategy
Bubble
Blockchain & cryptocurrencies: a tale of two halves in digital assets
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| | Estimated reading time: 3 minutes | Service
People Talking
Welcome to the future of field service
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| | Estimated reading time: 2 minutes | Customer Engagement, Service
agent engagement
Why Agent Engagement Hinges on Tool Effectiveness
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| | Estimated reading time: 5 minutes | Creativity & Innovation, Digital Transformation
Industrial IoT trend advancing rapidly despite strong headwinds
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| | Estimated reading time: 6 minutes | Strategy
Brexit – an opportunity for scenario planning
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| | Estimated reading time: 3 minutes | Customer Engagement, Service
omni-channel
The Foundational Pillars of Omni-Channel Success
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| | Estimated reading time: 5 minutes | Strategy
Implementing 2-tier ERP – Making it work
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| | Estimated reading time: 3 minutes | Customer Engagement, Service
retail customer experience
Where Does AI Belong in the Retail Customer Experience?
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