| | 4 minutes | Cloud, Service
The State of Service Management Software Deployment is in the Cloud. Are you there yet?

A few months back, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time,…

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| | 3 minutes | Service
Four Key Takeaways on the State of Service, As Told by Gartner’s Magic Quadrant for Field Service Management
Four Key Takeaways on the State of Service

Gartner has just released its 2019 Magic Quadrant for Field Service Management, and once again, IFS has been named a…

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| | 4 minutes | Business Agility, Business Technology, Cloud, Transform Your Business
The compelling business case that is driving IFS customers to the cloud
Cloud Business Case

A previous blog post debunked some common myths surrounding migrating enterprise resources to the cloud. In this post, part of…

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| | 4 minutes | Business Agility, Business Technology, Cloud, Transform Your Business
Debunking three common cloud-based enterprise software myths
Debunking Three Cloud Myths

Enterprise software will reside increasingly in the cloud. In some rare situations, on-premise instances of enterprise software will be desirable—for…

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| | 4 minutes | Aerospace & Defense, Asset Intensive, Business Technology
Insight, knowledge and speed – three key areas propelling commercial operators in 2019
MRO Airplane Image

Fluctuating oil prices, labor skills shortage and more complex assets entering service are all part and parcel of this competitive…

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| | 4 minutes | Business Agility, Business Technology, Creativity & Innovation, Mobility, Service, Strategy, Transform Your Business
Elevating field service to new heights with IFS FSM 6
Christian 7001_blog

If you believe industry watchers and analysts, the Field Service Management (FSM) market could as much as double over the…

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| | 4 minutes | Business Technology, Creativity & Innovation, Service, Strategy, Transform Your Business
Why IFS FSM 6? It’s the field service game changer
Field Service Management 6 Launch

At a conference earlier in Q4, I asked the 300+ attendees “are you happy with your service organization and delivery?”…

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| | 4 minutes | Creativity & Innovation, Digital Transformation, Service
How customer service is being digitally transformed
City Header

A recent study conducted by WBR indicates that the service industry is at an inflection point. Over the next 24…

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| | 2 minutes | Service
Field Service Buzzwords: Bringing it together

In this series we’ve discussed the service buzzwords I believe deserve the most attention in 2018 and in my last…

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| | 4 minutes | Service
Field Service Buzzwords: ‘Cloud’
Service Buzzword Cloud Header

Previously, we discussed the impact the Internet of Things can have on a service organization. Our final buzzword is key…

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| | 6 minutes | Business Technology, Creativity & Innovation, Engineering, Construction & Infrastructure, Strategy, Transform Your Business
Q&A: Will construction companies be able to keep pace with demand?
Q&A: Will construction companies be able to keep pace with demand?

In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on whether…

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| | 3 minutes | Business Technology, Creativity & Innovation, Events, Transform Your Business
IFS cloud solutions: overview and principles
IFS cloud solutions: overview and principles blog

Cloud is the future — but not for everyone. Are IFS cloud solutions right for your business — and what questions should you ask before you decide? He’s a rundown of the pros and cons of each option.

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