| | 4 minutes | Service
IoT Meets Field Service
IoT Field Service

See why the Internet of Things (IoT) is one of the biggest buzz words in the business press today, particularly…

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| | 3 minutes | Business Technology
Why APIs are as Sexy as IoT and AI
IFS APIs

Companies in our industry right now are working very hard to prove that they have successfully integrated technologies like the…

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| | 6 minutes | Service, Strategy, Transform Your Business
Managing The March Towards Zero-Touch Service
Managing the March Towards Zero Touch Service

A few weeks ago, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time,…

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| | 3 minutes | Service
Four Key Takeaways on the State of Service, As Told by Gartner’s Magic Quadrant for Field Service Management
Four Key Takeaways on the State of Service

Gartner has just released its 2019 Magic Quadrant for Field Service Management, and once again, IFS has been named a…

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| | 5 minutes | Business Technology, Creativity & Innovation, Manufacturing
If Amazon did Factories
If Amazon did Factories

Amazon recently announced record profits of $3.03bn, breaking its own record for the third consecutive time. However, Amazon appears to be…

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| | 3 minutes | Energy, Utilities & Resources
Data is the new gold. Mine it, don’t bury it!
Mine Gold and Data

The mining industry is going through a period of renewal. But while the cost-cutting and downsizing is at an end,…

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| | 3 minutes | Energy, Utilities & Resources, Oil & Gas
Real time onshore visibility on your offshore assets – digital twins in oil and gas
Oil Rig Digital Twin

According to a recent report from EY analysing the Norwegian Oilfield Services in 2018, all oil and gas sectors will…

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| | 7 minutes | Business Agility, Business Technology, Creativity & Innovation, Transform Your Business
Enterprise applications predictions – new perspectives, panoramas and possibilities
sandro-katalina-457230-unsplash

AI will combine with new-generation sensors to create a new kind of business automation in 2019. Digital twins will help…

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| | 3 minutes | Business Agility, Customer Engagement, Service, Transform Your Business
The Self-Service Imperative
Sarah 7004_blog

With service organizations laser-focused on advancing their Customer Experience (CX) initiatives, self-service is a critical topic. You can’t provide a…

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| | 4 minutes | Business Technology, Creativity & Innovation, Service, Strategy, Transform Your Business
Why IFS FSM 6? It’s the field service game changer
Field Service Management 6 Launch

At a conference earlier in Q4, I asked the 300+ attendees “are you happy with your service organization and delivery?”…

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| | 5 minutes | Customer Engagement, Service
IFS FSM 6: Delivering a superior experience….to everyone!

With the imminent arrival of the latest version of our industry leading field service management solution, IFS FSM 6, I…

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| | 2 minutes | Creativity & Innovation, Digital Transformation, Manufacturing
DI Industri 4.0: Digitalization, AI and IoT

I can’t help but feel inspired after a day of inspirational presentations and conversations with manufacturing companies, including ABB, Atlas…

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