| | Estimated reading time: 2 minutes | Customer, IFS Cloud, Service Management
Service Management in IFS Cloud: Service Program Management

Service Program Management provides our customers with an interactive hub to manage all service requests. Providing a seamless user experience…

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| | Estimated reading time: 2 minutes | Customer, IFS Cloud, Service Management
Service Management in IFS Cloud: Service Object 360

Service Object 360 is a page designed for call takers, dispatchers, and others to get a comprehensive view of the…

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| | Estimated reading time: 2 minutes | Customer, IFS Cloud, Service Management
Service Management in IFS Cloud: Remote Assistance

Remote Assistance provides technicians with instant access to experts who can help them resolve problems they encounter while working in…

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| | Estimated reading time: 4 minutes | Service, Service Management
Increase the Productivity of your Service Team Despite the Global Skills Shortage
IFS Field Service Management

Faced with what feels like a never-ending global skills shortage, service organizations are turning to technology to counter an ever-shrinking…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Cloud, Energy, Utilities & Resources, Moment of Service, Partner
CONNECTING EXPERIENCES AND DELIVERING THE MOMENT OF SERVICE™ FOR A CONNECTED WORLD 

Now more than ever, we see a significant shift in the operating models across organizations, mainly when delivering service and…

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| | Estimated reading time: 5 minutes | Service
Is there a Place for Field Service in Retail?
Retail Field Service

I am a creature of the retail world, having spent my young and early professional life in it, both directly…

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| | Estimated reading time: 4 minutes | Manufacturing, Service, Strategy, Transform Your Business
Deliver service with a mind towards customer and employee safety

Having gone through the first global pandemic most of us can remember will change the way we think about a…

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| | Estimated reading time: 4 minutes | Service
IoT Meets Field Service
IoT Field Service

See why the Internet of Things (IoT) is one of the biggest buzz words in the business press today, particularly…

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| | Estimated reading time: 6 minutes | Agilité d'entreprise, Créativité & Innovation, Mobilité, Service Management, Stratégie, Technologie
Élever le Field Service vers de nouveaux sommets avec IFS FSM 6
Christian 7001_blog

Si vous croyez les observateurs et les analystes de l’industrie, le marché de la gestion des services sur site pourrait…

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| | Estimated reading time: 3 minutes | Service Management
Bienvenue dans l’avenir du Field Service
People Talking

Sarah Nicastro a rejoint IFS en octobre – elle explique ici sa première grande initiative en tant que Field Service…

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| | Estimated reading time: 3 minutes | Service
Welcome to the future of field service
People Talking

Sarah Nicastro joined IFS in October – here she explains her first major initiative as Field Service Evangelist, the creation…

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