Service

IFS is offering ever-more sophisticated solutions for easy management of the whole asset lifecycle and work scheduling. Here’s an insight into what comes next.

Managers and executives engaged in field service or maintenance often talk about how customers are becoming more demanding. But how…

The other day, I had an enjoyable conversation with IFS Senior Vice President Larry Laux – one of our most…

Today, most enterprise software runs on servers at a business’ premises. Of course a growing percentage of solutions like customer relationship management (CRM) or even enterprise resource planning (ERP) applications are delivered from the cloud. Sometimes they are even sold not through a perpetual license, but as as a subscription service or from the cloud.

For a couple of years Near Field Communications (NFC) has been pushed by Google and others as the next big thing for smartphones. There has been a lot said about the merits of consumer applications for NFC, including digital wallets and replacing some of Bluetooth. But what about applications in business—what role could NFC play there? Here at IFS we’ve been looking into just that.

This reverse logistics post reflects on our recent visit to the Reverse Logistics Association trade show in Las Vegas.  …

This field service management post is on behalf of Regional Sales Reps, Michael Cox: Michael recently attended the Commercial Food…

Earlier this week, TEC Principal Analyst PJ Jakovljevic blogged about IFS’ momentum in Field Service Management. I invite you to read what he says about our recent wins and expanded project footprint within the Field Service Management arena.

Listen to Doug Baker discuss how field service management software often needs to be integrated with other enterprise software. Learn three essential tips for integrating your field service management software with ERP software and other operational systems, data warehouses or data sources.

Field service organizations face more challenges in 2011 than ever before in balancing customer demand for faster resolution times and…

This blog post is brought to you by IFS’s Vice President Research and Development, Tom Bowe. I recently finished a…

This field service management blog post is brought to you by IFS’s Vice President of Research and Development, Tom Bowe….