IFS Blog

Blogs on Technology, Innovation and Creativity

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| | Estimated reading time: 2 minutes | Technologie, Transform Your Business
How Low-code Development Is Changing the Software Industry
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| | Estimated reading time: 6 minutes | Aerospace & Defense, Business Agility, Digital Transformation, Transform Your Business
Digital maintenance initiatives that will help airlines and MROs accelerate to new heights
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| | Estimated reading time: 14 minutes | assyst Blog
What is IT Asset Management? (ITAM)
What is IT Asset Management? (ITAM)
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| | Estimated reading time: 6 minutes | assyst Blog
Service Desk Challenges: Increase First-Time-Fix Rate
Service Desk Challenges: Increase First-Time-Fix Rate
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| | Estimated reading time: 7 minutes | assyst Blog
3 Reasons Why Knowledge Management Fails
3 Reasons Why Knowledge Management Fails
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| | Estimated reading time: 7 minutes | assyst Blog
ITIL 4: What's new in Incident Management?
ITIL 4: What’s new in Incident Management?
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| | Estimated reading time: 8 minutes | assyst Blog
Psychology in the Service Desk: Firefighting and Burn-out
Psychology in the Service Desk: Firefighting and Burn-out
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| | Estimated reading time: 3 minutes | assyst Blog
Service Desk Challenges: Planned vs Unplanned Work
Service Desk Challenges: Planned vs Unplanned Work
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| | Estimated reading time: 9 minutes | assyst Blog
A Brief History of ITIL
A Brief History of ITIL
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| | Estimated reading time: 6 minutes | assyst Blog
ITIL 4: Why Processes are now Practices
ITIL 4: Why Processes are now Practices
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| | Estimated reading time: 9 minutes | assyst Blog
Is Peer IT Support Right for Your Organization? - staff
Is Peer IT Support Right for Your Organization?
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| | Estimated reading time: 5 minutes | assyst Blog
What's Wrong with the First Call Resolution Metric?
What’s Wrong with the First Call Resolution Metric?
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