We’re excited to share the first twice-yearly update of IFS Cloud. As always, we’re constantly looking for ways to improve…
Read MoreIFS Cloud: A New Update for a New Reality
Customer Interview: How Konica Minolta plan to transform Field Service Management with IFS
Konica Minolta currently have around two million customers in 150 countries. The company is a leading provider of digital workplace…
Read MoreHow IFS Delivers All Critical FSM Functions to Accelerate Service Transformation, Part 1
A Blog Series Examining the Gartner® report “The Six Most Critical Functions of Field Service Management Applications” The First and…
Read MoreExpert Insight: The key drivers of innovation and transformation in telecoms
Rising customer expectations, shifting business models and disruptive competitors have made service a key component and differentiator for future success…
Read MoreIFS NAMED A LEADER FOR SEVENTH CONSECUTIVE TIME IN 2022 GARTNER®️ MAGIC QUADRANT™️ FOR FIELD SERVICE MANAGEMENT
Gartner has named IFS a Leader in the 2022 Magic Quadrant for Field Service Management, with IFS positioned furthest in…
Read MoreHow the Latest IFS Cloud Release Adds Value to Your Organization
In case you missed the news, the latest version of IFS Cloud debuted in October. This release will accelerate your…
Read MoreInteractive Tools Are Significantly Improving Field Service Outcomes
A recent report sponsored by IFS found that field service leaders are seeing notable KPI improvements thanks to their interactive…
Read MoreThe Resilient Utility: Managing operational risks and workforce limitations
This blog series by IFS explores the 2022 Gartner Market Guide for Mobile Workforce Management Software for Utilities (published by…
Read MoreThe Evolving Utility: Keeping pace with market and technology trends
In late May 2022, Gartner released its Market Guide for Mobile Workforce Management Software for Utilities. After spending so many…
Read MoreService Management in IFS Cloud: Service Program Management
Service Program Management provides our customers with an interactive hub to manage all service requests. Providing a seamless user experience…
Read MoreService Management in IFS Cloud: Service Object 360
Service Object 360 is a page designed for call takers, dispatchers, and others to get a comprehensive view of the…
Read MoreService Management in IFS Cloud: Remote Assistance
Remote Assistance provides technicians with instant access to experts who can help them resolve problems they encounter while working in…
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