Service Program Management provides our customers with an interactive hub to manage all service requests. Providing a seamless user experience…
Read MoreService Management in IFS Cloud: Service Program Management
Service Management in IFS Cloud: Remote Assistance
Remote Assistance provides technicians with instant access to experts who can help them resolve problems they encounter while working in…
Read MoreService City – creating a service-driven community at IFS Unleashed
Times of change, challenge, and growth IFS has come a long way over the last three years. Not only have…
Read MoreService Management in IFS Cloud: Service Catalog
Service Catalog is an integral part of your field service infrastructure. It allows you to standardize and simplify your service…
Read MoreService Management in IFS Cloud – Enhanced Mobile Functionality
The most efficient and productive remote workforces are connected, relying on integrated field service management technology and real-time data to…
Read MoreFacilities Management: Technology Trends
The past few years have forced us to reinvent how we manage and serve our customers. Within Facilities Management, we’ve…
Read MoreWhat Will 2022 Bring for Those in Service Industries? 5 Areas of Focus for the New Year
Predictions are based on experience and knowledge; both of which are abundant among the team at IFS. However, as we’ve…
Read MoreCONNECTING EXPERIENCES AND DELIVERING THE MOMENT OF SERVICE™ FOR A CONNECTED WORLD
Now more than ever, we see a significant shift in the operating models across organizations, mainly when delivering service and…
Read MoreCreating End-to-End Service: IFS and Axios Systems Off to a Flying Start
“Most organizations seek the ability to connect IT and the back office to the front office and customer acting teams….
Read MoreMaking Service your Competitive Edge
When people ask “What is Service Management?” the answers usually focus on the obvious: tracking, cataloging, and optimizing service operations…
Read MoreIFS Was Built to Help you Navigate This Moment
Industries, businesses, and individuals that deliver service have always held a special importance to me, and in the face of…
Read MoreLa nécessité du Self-service
Alors que les entreprises de services se concentrent sur l’avancement de leurs initiatives en matière d’expérience client, le self-service est…
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