We are seeing unprecedented change across the industry. The addition of a global pandemic layered on top of increasing natural…
Read MoreRead the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.
Tech Trends for Utilities: Our Reality is Now a Merged Reality
How Long Does it take to Schedule 40,000 Service Tasks?
So, how long does it take to schedule 40,000 service tasks? With IFS, you can adjust the schedules for tens…
Read MoreTo Serve and Manage: The Convergence of FSM and MWM for Utilities
Once again IFS has full coverage in all functional capabilities in the 2021 Gartner Market Guide for Mobile Workforce Management…
Read MoreDefining Your Moment of Service
I’ve been in the industry long enough to understand that what drives exceptional businesses is often exceptional service. Service has,…
Read MoreIndustrial machines – a move to servitization and circularity
The servitization megatrend is upon us. Industrial machine manufacturing companies are adding service revenue streams and changing their business models,…
Read MoreThe Future of Service Software Flexibility Hinges on Containerization
I have always been of the mind that the most important thing that software—any software—can do is to get out…
Read MorePlanning and Scheduling Optimization and Managing Your Carbon Footprint
A few weeks back on The Future of Field Service, I wrote an article on the importance of proper parts management and reverse logistics for…
Read MoreIs there a Place for Field Service in Retail?
I am a creature of the retail world, having spent my young and early professional life in it, both directly…
Read MoreWhat Does Better-Than-Desktop Service Mobility Look Like for Telco Companies?
The telecommunications profession isn’t what it used to be. With new entrants to legacy businesses, the encroachment of new technologies…
Read MoreThree Predictions for How Service Emerges Stronger Than Ever in 2021
In a year fraught with such fear, turbulence, and complexity as 2020, it has sometimes taken effort to see the…
Read MoreManufacturers: Does Your Mobile Strategy Leave Your Field Technicians Behind?
Service companies generally agree that mobile operations have long-since reached a point of maturity in service. Well before smart devices,…
Read MoreIFS Remote Assistance wins 2021 BIG Innovation Award
IFS Remote Assistance has been named a winner in the 2021 BIG Innovation Awards presented by the Business Intelligence Group….
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