| | Estimated reading time: 6 minutes | Business Agility, Business Technology, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research, Service, Supply Chain
90 percent of Companies in the Process of re-engineering their Business 

A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…

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| | Estimated reading time: 5 minutes | Manufacturing, Service
Industrial machines – a move to servitization and circularity
Servitization

The servitization megatrend is upon us. Industrial machine manufacturing companies are adding service revenue streams and changing their business models,…

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| | Estimated reading time: 3 minutes | Manufacturing, Service
How to Get Started with Servitization in High Tech Manufacturing

Manufacturers of technical and office equipment have, just like manufacturers from other disciplines, embraced the importance of making service a…

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| | Estimated reading time: 4 minutes | Manufacturing, Service, Strategy, Transform Your Business
Deliver service with a mind towards customer and employee safety

Having gone through the first global pandemic most of us can remember will change the way we think about a…

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| | Estimated reading time: 4 minutes | Service
Taking Advantage of the Convergence of Sales and Service
Sales and Serivce

Over the last few years, we’ve seen the incredible power of service take its rightful place as a key driver…

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| | Estimated reading time: 6 minutes | Process Manufacturing, Service
The best way to approach servitization for process manufacturing
servitization for process manufacturers

Servitization is more commonly associated with discrete manufacturers, but process manufacturers are also embracing this change in business strategy. Servitization…

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| | Estimated reading time: 3 minutes | Service
Field service in focus: IFS and NEC bring FSM excellence to Japan

Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing…

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| | Estimated reading time: 3 minutes | Manufacturing
What does the future of the Wood Industry look like?

I have been spending a lot of time with different companies in the wood industry over the past couple of…

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| | Estimated reading time: 3 minutes | Business Technology, Creativity & Innovation, Manufacturing
Will manufacturers ride the servitization wave to greater profitability?
Will manufacturers ride the servitization wave to greater profitability?

The servitization megatrend is upon us. Product-driven companies are adding services revenue streams and business models, usually to augment but…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Engineering, Construction & Infrastructure, Strategy, Transform Your Business
Q&A: Will construction companies be able to keep pace with demand?
Q&A: Will construction companies be able to keep pace with demand?

In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on whether…

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| | Estimated reading time: 3 minutes | Business Technology, Creativity & Innovation, Events, Manufacturing, Process Manufacturing, Strategy, Transform Your Business
10 manufacturing buzzwords you should pay attention to
10 manufacturing buzzwords that you need to pay attention to today and tomorrow

We’re in an age of rolling waves of technologically-driven disruption. Which are the 10 emerging technologies with the biggest chance of impacting your business? Here’s our guesses.

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| | Estimated reading time: 12 minutes | Business Technology, Creativity & Innovation, Events, Service, Supply Chain, Transform Your Business
The rise of servitization and the industry’s “what’s next”
The rise of servitization and the industry’s “what’s next"

Live blog coverage from the IFS World Conference 2018 break-out session, “The rise of servitization and the industry’s ‘what’s next’.” Nowhere in…

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