Servitization

As we wrestle with global economic uncertainty, offering aftermarket services can provide a valuable continuous revenue stream, especially for manufacturers…

Committing to product performance and uptime through a lifetime service agreement has far-reaching implications, both for product design and field…

A service-based model can mean that maximizing product performance and longevity becomes more important than minimizing the cost of production….

Outcome-based selling demands an entirely new and often unfamiliar mindset. In the first of a three-part blog series, IFS looks…

How do you put a value on Servitization? Servitization is a hot topic, particularly in manufacturing. The consensus of opinion…

Future of Field Service provides leaders across industries, and spanning geographies, both information and inspiration on how to differentiate their…

Matt Medley, Industry Director, Defense Manufacturing at IFS, explains how a coherent digital data backbone will underpin some key focus…

A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…

The servitization megatrend is upon us. Industrial machine manufacturing companies are adding service revenue streams and changing their business models,…

Manufacturers of technical and office equipment have, just like manufacturers from other disciplines, embraced the importance of making service a…

Having gone through the first global pandemic most of us can remember will change the way we think about a…

Over the last few years, we’ve seen the incredible power of service take its rightful place as a key driver…