First, a reminder: IFS is a customer obsessed, enterprise application software vendor with a wide global presence. It therefore goes without saying that…
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IFS highlighted as highest rated vendor and Customers’ Choice in the 2020 Gartner Peer Insights ‘Voice of the Customer’ Cloud ERP report
51 Percent of Companies have Re-engineered Processes for Better Customer Experiences
New survey data suggests that only enterprise software optimized to deliver, not units, not revenue, but the inflection points that matter to…
Read More58 Percent of Consumers Share Poor Experiences with their Network
The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…
Read More18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain
Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…
Read More90 percent of Companies in the Process of re-engineering their Business
A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…
Read MoreUnderstanding New Business Models And Opportunities In The Wake Of Covid-19
March of last year saw us publish the findings of a major study that, among other things, touched on the…
Read MoreInca Digital Printers selects IFS to replace legacy systems
IFS’s cloud ERP solution to help British inkjet pioneer digitize value chain and accelerate efficiency gains. Inca Digital Printers Ltd,…
Read MoreEssential upgrade, surprisingly painless
Few companies relish the thought of implementing a software upgrade…but it’s not always bad news. Dag Tore Wiulsrød, Manager Logistics…
Read MoreOutcome-based engagement: the team effort behind business transformation
Sofia Sjöström, Head of Digital Finance at Karo Pharma, has led several ERP implementations in her career. Following Karo’s recent…
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