| | Estimated reading time: 13 minutes | Business Agility, Customer Engagement, Digital Transformation, Field Service Management
A Look Ahead: 5 Predictions for Field Service in 2023

It’s hard to believe that 2023 is upon us, but alas the end of another year has come! Maybe it…

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| | Estimated reading time: 5 minutes | Customer Experience, Digital Transformation, Field Service Management, Service
How to Protect Your Moment of Service in the Face of the Skills Gap

The future of field services relies on working smarter and an increased focus on employee experience. The field services sector,…

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| | Estimated reading time: 2 minutes | Customer, IFS Cloud, Service Management
Service Management in IFS Cloud: Remote Assistance

Remote Assistance provides technicians with instant access to experts who can help them resolve problems they encounter while working in…

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| | Estimated reading time: 2 minutes | Service, Transform Your Business
IFS Remote Assistance wins 2021 BIG Innovation Award
IFS Remote Assistance Big Innovation Award Winner

IFS Remote Assistance has been named a winner in the 2021 BIG Innovation Awards presented by the Business Intelligence Group….

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| | Estimated reading time: 6 minutes | Service
Alfa Laval Drives Service Excellence with Remote Assistance
Alfa Laval Remote Assistance

Alfa Laval is a Swedish company founded in 1883 that is a world leader within the key technology areas of…

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| | Estimated reading time: 5 minutes | Service, Supply Chain
COVID-19 – Managing Service Delivery and Supply Chain Disruptions with Remote Assistance
Remote Assistance Helps Service Delivery

Over the last few years, OEMs and other manufacturing companies began their transformation journeys, addressing the technology-driven changes to the…

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| | Estimated reading time: 3 minutes | Business Agility, Service
IFS Was Built to Help you Navigate This Moment

Industries, businesses, and individuals that deliver service have always held a special importance to me, and in the face of…

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| | Estimated reading time: 6 minutes | Manufacturing, Service
Munters rolls out IFS Remote Assistance to 200 staff across 22 countries in just 2 weeks
Remote Assistance

Munters is a global leader in energy-efficient and sustainable air treatment solutions for demanding industrial applications and agriculture sectors. Its…

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