It’s an exciting time to be involved in the service industry, but with so many technology buzzwords flying around—artificial intelligence,…
Read MoreField Service Buzzwords: A Blog Series
OEMs vs MROs: 3 key differentiators for independent commercial aviation service providers
The global aviation market may have just experienced its most profitable period ever. Yet, with mega airline mergers and acquisitions…
Read More3 AI investments IFS is focusing on
Artificial Intelligence (AI) is such a big topic, and so many different possibilities exist, that you should focus on those…
Read MoreLa servicisation, le modèle à suivre pour tirer son épingle du jeu dans un contexte concurrentiel
A l’heure où la concurrence est de plus en plus forte et internationale, il est devenu plus indispensable que jamais…
Read MoreIFS Field Service Management upgrade best practices: Eickhoff customer story
Imagine trying to manage one-of-a-kind mining machinery miles underground, and wind turbine on hillsides or in the sea. Imagine an inventory of over 56 million parts. Well, IFS FSM managed it, and now Eickhoff are upgrading to FSM 5.7.
Read MoreDigital investments are key to the recovery of the mining industry
Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple…
Read MoreQ&A: Field service organizations and the need to optimize service models
Field service organizations must optimize their reactive service models today and plan for predictive service models tomorrow. In this Q&A,…
Read More3 steps to creating a connected customer experience for service success
We as customers have become accustomed to instant gratification, thanks to uber-connectivity. Have you ever ordered something from Amazon and…
Read MoreDigital investments and new business models empower oil & gas companies to leverage industry recovery in 2018
Many oil and gas companies experienced a tough couple of years recently, as oil prices plummeted to record-low levels. The…
Read MoreAI, digital twins and IoT to drive the service sector toward a data-driven 2018
With an explosive growth in new technologies to gather and use data to optimize service delivery, this will be at…
Read MoreWhen digital transformation and customer expectation collide: the field service predicament
Can service organizations leverage digital transformation to improve customer service and exceed expectations? Servitization. Uberization. Driverless cars. Drones. Digital transformation…
Read MoreAre 84% missing out on the digital transformation benefits of IoT?
According to a primary research study of 200 IoT decision makers with industrial companies, about 85 percent of them collect…
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