| | 4 minutes | Cloud, Service
The State of Service Management Software Deployment is in the Cloud. Are you there yet?

A few months back, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time,…

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| | 5 minutes | Service
The Death of the Service Dispatch
service dispatch IFS

Last month, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time, IFS has…

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| | 6 minutes | Service, Strategy, Transform Your Business
Managing The March Towards Zero-Touch Service
Managing the March Towards Zero Touch Service

A few weeks ago, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time,…

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| | 3 minutes | Service
Four Key Takeaways on the State of Service, As Told by Gartner’s Magic Quadrant for Field Service Management
Four Key Takeaways on the State of Service

Gartner has just released its 2019 Magic Quadrant for Field Service Management, and once again, IFS has been named a…

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| | 3 minutes | Service
IFS is Named a Leader for the Fourth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management
IFS Named Leader in Gartner's Magic Quadrant for FSM

Gartner has announced that, once again, IFS has been named in the Leaders’ section of the 2019 Magic Quadrant for…

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| | 12 minutes | Business Technology, Creativity & Innovation, Events, Service, Supply Chain, Transform Your Business
The rise of servitization and the industry’s “what’s next”
The rise of servitization and the industry’s “what’s next"

Live blog coverage from the IFS World Conference 2018 break-out session, “The rise of servitization and the industry’s ‘what’s next’.” Nowhere in…

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| | 4 minutes | Creativity & Innovation, Research, Strategy
“Hire for Culture”: the story of a purple brand
IFS Brand

2018 has started and many of us are looking forward to what is to come in the next eight or…

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| | 3 minutes | Business Technology, Service
Service leaders: what kind of risk taker are you?
Service leaders: what kind of risk taker are you?

You’re at a party. A stranger approaches you with a coin held out in the palm of her hand. She…

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| | 2 minutes | Business Technology, Research, Strategy
Peer Reviews: The modern word-of-mouth for enterprise buyers
Peer Reviews: The modern word-of-mouth for enterprise buyers

You need to buy a new pair running shoes – the best that will meet your needs. What’s the first…

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| | 3 minutes | Business Technology, Digital Transformation, Service, Strategy
On the day IFS acquires WorkWave, Gartner publishes its 2017 Magic Quadrant for Field Service Management, revealing that IFS has once again been positioned as a Leader
Service Employee

A few moments ago, a press release was issued announcing that IFS has acquired WorkWave. This is the biggest acquisition IFS…

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| | 2 minutes | Business Technology, Creativity & Innovation, IFS Applications, Manufacturing, Process Manufacturing
Gartner names a Leader in the FrontRunners quadrant for Manufacturing Software
Gartner names a Leader in the FrontRunners quadrant for Manufacturing Software

Why IFS was named a Leader in the FrontRunners quadrant for Manufacturing Software. It was a great honor to be…

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| | 3 minutes | Business Technology, Digital Transformation, Research, Strategy
Why executives struggling with digital transformation should read Gartner’s EBPA Report
Gartner’s Market Guide for Enterprise Business Process Analysis

Why EBPA is a new way to visualize and manage the business in an age characterized by rapid change, including…

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