IFS Customer Success Services all start and end with one key element: a global team of committed professionals. Nadee Jayatilaka, Success…
Read MoreRead the latest IFS blog posts about IFS customers. Learn more about IFS customers.
IFS Customer Success team blog: Nadee Jayatilaka
Shaping a world of trust: Q&A with IFS Champion Evalena Spriggs
At IFS we love talking about our customers, and the IFS Champions program is an opportunity for us to shine…
Read MoreIFS Customer Success team blog: Nicolas Bergeron
IFS Customer Success Services all start and end with one key element: a global team of committed professionals. Nicolas Bergeron, Global Senior Director for IFS…
Read MoreMeet the people behind Customer Success: Jose García
IFS Customer Success Services all start and end with one key element: a global team of committed professionals. Jose García, IFS Customer Success Manager, talks…
Read MorePeople, Purpose and Passion: IFS Champion Vardans Saribekjans on unravelling black boxes
IFS Champions are customers that have been nominated by their peers as exemplary individuals making great things happen with their…
Read MoreNavigating the invisible ERP spider’s web: IFS Champion Minna Ingram
The IFS Champions program shines the spotlight on exceptional individuals that work for IFS customers, making use of their IFS…
Read MoreIFS highlighted as highest rated vendor and Customers’ Choice in the 2020 Gartner Peer Insights ‘Voice of the Customer’ Cloud ERP report
First, a reminder: IFS is a customer obsessed, enterprise application software vendor with a wide global presence. It therefore goes without saying that…
Read More51 Percent of Companies have Re-engineered Processes for Better Customer Experiences
New survey data suggests that only enterprise software optimized to deliver, not units, not revenue, but the inflection points that matter to…
Read More58 Percent of Consumers Share Poor Experiences with their Network
The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…
Read More18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain
Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…
Read More90 percent of Companies in the Process of re-engineering their Business
A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…
Read MoreUnderstanding New Business Models And Opportunities In The Wake Of Covid-19
March of last year saw us publish the findings of a major study that, among other things, touched on the…
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