| | Estimated reading time: 3 minutes | assyst Blog
What Is a Service Catalog? – A Quick Reference Guide
What Is a Service Catalog? – A Quick Reference Guide

IT departments are facing pressures to align their IT services with business needs, develop standardized processes and improve the IT…

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| | Estimated reading time: 5 minutes | assyst Blog
How to Launch a Service Desk Chatbot
How Advanced Service Desk Chatbots Work -banner

Service Desk Chatbots are gaining traction in organizations that want the economies of scale that autonomous digital interaction can deliver….

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| | Estimated reading time: 5 minutes | Customer Engagement, Service
IFS FSM 6: Delivering a superior experience….to everyone!

With the imminent arrival of the latest version of our industry leading field service management solution, IFS FSM 6, I…

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| | Estimated reading time: 6 minutes | Créativité & Innovation, Evènements, IFS Labs, Technology
Discuter avec IFS Applications est aussi simple que de discuter avec des amis
Chatting with IFS Applications is as easy as chatting with friends - IFS Aurena

Que faire si vous êtes malade, allongé sur le canapé avec une forte fièvre, ne vous sentez pas bien avec…

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| | Estimated reading time: 5 minutes | Créativité & Innovation, Evènements, IFS Labs, Mobilité, Technology
IFS Aurena: Engagez tout le monde, partout, et avec une expérience utilisateur exceptionnelle.

While IFS Applications 10 brings an evolution in user experience with Aurena, the underlaying technology enabling that smooth migration is truly revolutionary.

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| | Estimated reading time: 4 minutes | Business Technology, Creativity & Innovation, Events, IFS Labs, IFS News, Mobility
IFS Aurena: Engaging everyone, everywhere with an outstanding user experience

While IFS Applications 10 brings an evolution in user experience with Aurena, the underlaying technology enabling that smooth migration is truly revolutionary.

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| | Estimated reading time: 3 minutes | Business Technology, IFS Labs, Mobility, Research
Talking hands-free with your enterprise software from your car
Talk hands free

I have been in the enterprise software business for almost 20 years where the dominant user interaction has been through…

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| | Estimated reading time: 2 minutes | Business Technology, Events
The Beauty Lies in The Simplicity

This post shares a few examples of IFS Quick Reports created by the American company CDF.
The beauty of this solution lies in the simplicity when it comes to extract, present and share data in an easy way.

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, IFS Labs, Mobility, Research, Strategy
The Making and Breaking of the Internet of Things
Industry 4.0

2014 will go down in history as the year when the Internet of Things (IoT) hype peaked. Thus the interesting question becomes what will happen next? Will IoT follow the usual pattern of a set-back due to overinflated expectations, only to return later as widely adopted part of our lives? Or will IoT be the exception that goes directly from hype to use?

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| | Estimated reading time: 4 minutes | Business Technology, Events
Owning enterprise software doesn’t add value to your business; using it does!

One important element in the path to innovation is to learn about all the new capabilities in IFS Applications. We can help our customers to add—stepwise and pretty seamlessly—new product innovations to their ERP suite without major business intermission.

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| | Estimated reading time: 3 minutes | Business Technology, IFS Labs
Is Free Software Killing User Experience?

I like free stuff as much as the next person. Although I know very well that nothing is free. So what’s the problem? More and more, I find myself disappointed over the fact that “free” means that the product I’m consuming is less than its potential; less than I expect it to be.

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| | Estimated reading time: 4 minutes | Business Technology
Windows 8 vs. iPad – It’s PC vs. Mac all over again
Old Machintosh computer

I have just returned from three months paternity leave, and I must say that in addition to enjoying time with my kids it has been quite refreshing to experience IT “out of business”. Rather than reading IT press, the last few months I have seen how the iPads and Windows 8 devices work in the hands of my kids, their cousins, aunts, uncles, and grandparents.

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