Since its inception, documentation for software system users has been known as “help”. Fast-forward to today, when software companies now…
Read MoreUser Education for a Moment Of Service
5 Levers for Achieving Service Excellence and Standout Customer Experiences
We know that delivering excellence in the moment of service is crucial in achieving customer satisfaction, but what exactly goes…
Read MoreHow to Protect Your Moment of Service in the Face of the Skills Gap
The future of field services relies on working smarter and an increased focus on employee experience. The field services sector,…
Read MoreCustomer feedback, business transformation and achieving frictionless time to value
Feedback provides organizations with rich insight into what business changes should become a priority, and why. Tom Gregory, VP Customer…
Read MoreMaintaining a Balance: Q&A with IFS Champion Shuja ur Rehman
Rebecca Walker, Global Customer Advocacy Strategist for IFS, talks to Shuja ur Rehman about his role as Head of IT…
Read MoreFrom Civil Engineering to IT: Q&A with IFS Champion Michael Pfarrer
Maintaining strong relationships with our customers is at the heart of everything we do at IFS, and the IFS Champions…
Read MoreCreating a masterpiece: Q&A with IFS Champion Mohsin Al-Ruqaishi
IFS Champions are individuals that work within our customer organizations, making change and delivering great moments of service at their…
Read MoreWhat does IFS Cloud 21R2 deliver for you and your market?
IFS Cloud lets you harness a level of industry experience and expertise you simply won’t find in other products. Here…
Read MoreCimcorp’s IT Strategy for Working Smarter with IFS Cloud
Cimcorp Group is a manufacturer and integrator of intralogistics automation whose intelligent solutions have brought peace of mind to warehouses…
Read MoreShaping a world of trust: Q&A with IFS Champion Evalena Spriggs
At IFS we love talking about our customers, and the IFS Champions program is an opportunity for us to shine…
Read MorePeople, Purpose and Passion: IFS Champion Vardans Saribekjans on unravelling black boxes
IFS Champions are customers that have been nominated by their peers as exemplary individuals making great things happen with their…
Read MoreNavigating the invisible ERP spider’s web: IFS Champion Minna Ingram
The IFS Champions program shines the spotlight on exceptional individuals that work for IFS customers, making use of their IFS…
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