Feedback provides organizations with rich insight into what business changes should become a priority, and why. Tom Gregory, VP Customer…
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Does “Digital Transformation Success Insurance” Exist?
A recent Customer Survey Software infographic from Gartner®1 has caught the attention of many leaders engaged in digital transformation. They…
Read MoreVoice of the Customer: the foundation to business transformation success
12 months after the acquisition of award-winning feedback platform, Customerville, the IFS team take a step back to review how…
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